My Service Canada Account
My Service Canada Account (MSCA) is a secure online portal. It allows you to access services for Employment Insurance (EI), Canada Pension Plan (CPP), Canada Pension Plan disability, Old Age Security (OAS), Social Insurance Number (SIN) and Canada Apprentice Loan.
How to update your direct deposit, mailing address or telephone number
- complete the eServiceCanada form
- visit a Service Canada Office, or
- contact the call centre responsible for the benefits you have received
Sign in
If you already have an existing account, choose an option to sign in:
-
Sign in with GCKey -
Sign in with your bank -
Sign in with your province** Alberta and British Columbia residents only
Register
If you are a new user, choose an option to register for an account:
-
Register with GCKey
Use GCKey, a unique electronic credential, provided by the Government of Canada.
-
Register with your bank
Use your online banking sign in information (Sign-in Partner).
-
Register with your province*
Use your provincial digital ID
* Alberta and British Columbia residents only
What you can do in MSCA
Stay safe online and avoid technical issues
Protect your personal information
- Be aware of your surroundings when you enter passwords and security codes in public
- Don't share your passwords or security codes
- Sign out of MSCA when you are done, then close your browser
- Learn how Multi-factor authentication helps protect your personal information
Avoid technical problems
- Don't bookmark secure MSCA pages (which means the pages you see after you sign in)
- Use one of the following Web browsers:
- Google Chrome
- Safari
- Microsoft Edge
- Mozilla Firefox
- For Apple users, use one of the following operating system:
- iOS (version 13 or newer)
- MacOS (version 10.15 or newer)
- Enable cookies and JavaScript in your browser
Contact us
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