Contact the Treasury Board of Canada Secretariat

• Sign up for email notifications
• New Public Service Health Care Plan (PSHCP) administrator frequently asked questions – ca-ciconline.com
• PSHCP Contact List
• Public Service Health Care Plan 
• Public Service Health Care Plan Directive – National Joint Council
• Contact the Canada Life Assurance Company

• Contact the Canada Life Assurance Company
• Public Service Dental Care Plan

• Search for jobs in the Government of Canada

Contact your departmental pay and benefits advisor for questions about:

• parental leave
• COVID-19 related leave requests
• other leave credits and entitlements

Internal pay and benefits advisors provide departmental interpretation and implementation of applicable Treasury Board policies and/or collective agreements.

Canada Revenue Agency (CRA) employees: contact the CRA call centre for all pay and benefits matters at 1-866-549-3744.

Citizens not employed by the public service should consult:

• Employment Insurance (EI) maternity and parental benefits, or contact Service Canada at 1-800-622-6232.

• List of corporate forms

• Guideline for Employees of the Government of Canada: Information Management (IM) Basics

• Hybrid work in the public service

• Information about Interchange Canada
• List of departmental Interchange Canada coordinators

• Job evaluation standards for public service employees

• Current collective agreements
• Archived collective agreements
• Collective agreement implementation timelines
• Collective bargaining
• Collective bargaining update

• Departmental coordinators for the Employee Assistance Program (ca-ciconline.com)
• Departmental representatives for the prevention and resolution of harassment in the workplace (ca-ciconline.com)
• Senior officials for public service values and ethics (ca-ciconline.com)
• Departmental Occupational health and safety coordinators (ca-ciconline.com)
• Departmental Informal Conflict Management System (ICMS) Office - ca-ciconline.com

• Client Contact centre
• Claims for losses and damages related to Phoenix
• List of claims officers by department

• All TBS-Approved policies
• Non-TBS policies (you may access the link through a Government of Canada network)

• Find rates of pay for public service employees

• National Joint Council Relocation Directive
• Contact the National Joint Council
• List of departmental Relocation Coordinators

Security clearances are only processed based on a specified need.

Federal public service employees: contact your departmental security officer for information on a security clearance.

Contractors, private sector employees or citizens: if you wish to obtain a security clearance, contact the Online industrial security services

Contact the Contract Security Program’s client service centre

If you require technical assistance, please contact your department help desk. (e.g. unable to get to PRI validation, getting an error when trying to do an action in the application).

If you have questions related to your employment status or your employee file, please contact your manager and/or your department’s human resources unit.

If you need business assistance, please contact your department’s human resources unit. (e.g. unable to find an employee, entered incorrect information, need to update your information or have program or policy questions).

For questions related to performance management or the Public Service Performance Management Application (PSPM App) in the TBS Applications Portal (TAP), send an email to Questions@tbs-sct.gc.ca.

• List of designated departmental commuting assistance coordinators
• List of designated departmental travel coordinators

• Guidance for writing Treasury Board Submissions
• TB Subs templates 

• Job opportunities for students

• Search student rates of pay

• Government of Canada Pension centre – Canadian Armed Forces

• Tools and services for public service pension plan and group insurance plans
• Contact the Government of Canada Pension Centre for Government of Canada employees or retirees from the Public Service)
• Pension and benefits for the Royal Canadian Mounted Police
• Public Service Compensation Email Notification System
• Your Pension and Benefits Liaison newsletter
• Pension news and notices for the public service

• Claims for losses and damages related to Phoenix
• Client Contact centre
• List of claims officers by department

• Compliance bulletins for HR advisors

• HR notices for pension and benefits

• HR toolbox for staffing, learning resources, oversight and reporting

• Corporate forms

• How to make an access to information or privacy request
• Make a request online or by mail
• Search summaries of completed requests
• Contact a departmental coordinator
• Record correction request form

• Centre for Greening Government
• Greening Government Strategy
• Greenhouse gas emissions: inventory and reporting
• Strategy Implementation
• Green procurement
• Buyers for Climate Action
• Low-carbon fuel procurement
• Greener federal buildings
• Federal vehicles and fleet
• Adaptation
• Achieving a sustainable future
• Canada-US Greening Government Initiative
• Greening Government Fund

• Communication from the government that might be a scam/fraudulent

• latest updates, travel advice and Canada’s response
• Information for businesses

• Diversity and inclusion in the public service

• GC job Search

• Federal Identity Program
• List of Federal Identity Program (FIP) coordinators by institution

• Federal ombuds

• Government of Canada contacts

• Open Government

• Human Resouces statistics

• Contact the Government of Canada Pension Centre