Canadian passports
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Service standards
Our service standards detail how long it takes us to process your application.
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Check the status of your application
How we’ve improved the passport program
We're committed to providing Canadians with passport services in a timely manner.
We've taken steps to improve passport services by:
- expanding the simplified renewal application to any adult passport issued in the last 15 years
- launching an appointment booking tool that directs clients to the right location for service
- providing passport office wait times 3 times per day, to help clients prepare to visit an office
- launching the Passport Application Status Checker, allowing Canadians to easily track the status of their application online
- improving access to passport services across the country by:
- expanding pick up and expedited services to 20 additional sites
- adding 10-day processing to select Service Canada Centres across the country
- streamlining processes to maximize efficiency and productivity
- modernizing and exploring options to strengthen passport service offerings through our network of over 300 regular Service Canada Centres and Scheduled Outreach Sites across the country
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