Corporate information

Respectful behaviours honour the rationality and dignity of persons — their ability to choose their own path, within lawful order, to a meaningful life. A good test of respectful behaviour is treating others as we would like to be treated.

Associated behaviours:

• Consulting with and valuing the views of others
• Taking time to explain decisions which have an impact on others within the constraints of privacy and policy
• Recognizing the accomplishments of others
• Sharing accurate, relevant, understandable information in a timely manner
• Engaging others in developing solutions to difficult decisions
• Taking care of anyone whose dignity or well-being is compromised within the challenging work environment of CSC

A complex value in both theory and practice, fairness involves balancing conflicting interests, and exercising impartiality, objectivity, equality, and equity in interpersonal relationships. Similar to respect, a good test for fairness is to treat others as you would like to be treated.

Associated behaviours:

• Using facts to support conclusions
• Considering the interests of all concerned parties
• Providing timely and constructive feedback
• Treating others with dignity in even the most difficult circumstances
• Selecting and preparing people to meet organizational needs in a professional manner

Professionalism is a commitment to abide by high ethical standards of behaviour as well as relevant group standards, and to develop and apply specialized knowledge for the public good. Professionalism is anchored in a commitment to integrity — a commitment to uphold our values in even the most difficult circumstances.

Associated Behaviours:

• Taking a personal responsibility — updating competencies, skills, and learning and applying new developments in one's field
• Knowing and applying ethical and professional standards of conduct
• Aligning professional and organizational standards to serve democratic values
• Aligning the exercise of professional discretionary judgement with CSC and Public Service values
• Acknowledging and being willing to work through different professional perspectives
• Exercising self-discipline and self-control in our relationships with others

Inclusiveness is a commitment to welcoming, proactively accommodating and learning from cultural, spiritual, and generational differences, individual challenges, and novel points of view.

Associated Behaviours:

• Being willing to engage with others
• Creating a representative workplace
• Including relevant stakeholders in collaborative decision making
• Mentoring
• Being open to new ideas
• Creating a learning environment which promotes development, dialogue, problem solving, and healthy resolution of conflict
• Adopting relevant best practices from other organizations and cultures
• Welcoming communication in either official language

Accountability involves the notion of being willing and able to explain, answer to and justify the appropriateness of actions and decisions. Accountability is applicable to everyone within CSC. Accountability is also about accepting and ensuring responsibility — providing necessary support, feedback, and oversight.

Associated Behaviours:

• Displaying openness, transparency and a willingness to explain the rationale behind decisions affecting stakeholders, families and the public
• Exercising initiative
• Creating a safe environment to identify and address developmental opportunities
• Demonstrating moral courage, that is, acting in accordance with ethical values when it is difficult to do so
• Effectively and efficiently using public money, property and resources
• Considering the present and long-term effects our actions have on people, communities, and the environment
• Demonstrating CSC and Public Service values in words and actions in professional duties and as a citizen of Canada

• The Honourable Dominic LeBlanc, Minister of Public Safety, Democratic Institutions and Intergovernmental Affairs

• Anne Kelly, Commissioner
• Jay Pike, Senior Deputy Commissioner
• Brigitte Bouchard, Acting Senior Deputy Commissioner for Women
• Kathy Neil, Senior Deputy Commissioner for Indigenous Corrections
• Kevin Snedden, Regional Deputy Commissioner (Ontario)
• Constance Hourie, Regional Deputy Commissioner (Pacific)
• Alessandria Page, Regional Deputy Commissioner (Quebec)
• Jay Pike, Acting Regional Deputy Commissioner (Atlantic)
• Jason Hope, Regional Deputy Commissioner (Prairies)

The Women Offender Sector develops, implements and delivers policies and programs for federally sentenced women.

The Correctional Operations and Programs Sector is responsible for the integrity of community and institutional operations across CSC and for improving the delivery of safe corrections.

The Policy and Research Sector is responsible for strategic planning and policy. It also responds to offender redress and human rights issues, requests for access to information and privacy, and issues raised by the Correctional Investigator.

The Performance Assurance Sector assesses, measures, analyses and evaluates operational performance.

The Corporate Services Sector is responsible for Financial Resource Management (including budgeting, planning and monitoring) and Comptrollership (including contracting and material management) and the Technical and Facilities Management functions.

The Human Resource Management Sector serves as a focal point for the resolution of administrative and human resource activities and providing interpretations of policies, directives and guidelines.

The Health Services Sector is responsible for the quality and integrity of health services provided to federal offenders. This includes health care delivery such as assessment, diagnosis, treatment, health education, disease prevention, harm reduction, monitoring, surveillance and follow-up care. The Sector also develops and implements health policy and programs that help offenders' rehabilitation and successful reintegration into the community.

The Communications and Engagement Sector is the focal point for communications, citizen engagement and outreach services. The work of the sector is aligned with the Service's mandate to contribute to the public safety of all Canadians.

The Correctional Service of Canada Museum

• The CSC Museum, located in Kingston, Ontario, houses a fascinating collection of artifacts relative to all aspects of correctional history in Canada.

Remembering the past, honouring our fallen

• Since 1835 - and before Canada was a country - thousands of correctional employees dedicated their careers to keeping us safe through their work. In more than 180 years, 34 individuals – two women and 32 men – have given their lives to protect our communities.

Ethnocultural Minorities and the Canadian Correctional System

• Emerson Douyon was a founding member and first chair of the National Ethnocultural Advisory Committee (NEAC) and the Regional Ethnocultural Advisory Committees (REAC). As a volunteer for 17 years with CSC, he helped enhance programs and services for CSC’s culturally diverse offender population. The CSC Multiculturalism Award was renamed the Emerson Douyon Multiculturalism Award.

Corrections in Canada: a historical timeline

• Experience the evolution of Canada's correctional system - from the days before penitentiaries, right up to the present. Discover how changing times have transformed the face of this essential part of our justice system.

History of Penitentiaries in Canada

• Imprisonment as we know it in Canada today dates back to the building of the Kingston Penitentiary in 1835. Read about the Early Years, institutional reform and expansion and a series of disturbances that lead to a new approach in the management of Canadian correction institutions.

History of Correctional Service of Canada Uniforms

• Standardized uniforms have been part of corrections in Canada for well over a century.

Celebrating the People of CSC - 35 Years of Staff Dedication

• This book celebrates the many people of CSC who have moved the organization forward over the course of 35 years. The pictures and stories reflect the spirit of the last three and a half decades, and they honour the many thousands of people who have dedicated themselves to public safety in Canada.