Track and receive your response
More ways to track your request with an ATIP Online account
With your ATIP Online account, you will be able to:
- see all your requests
- get real-time status updates
- update your request or communicate with your ATIP officer
- get results faster
- download your records
See all your requests in one place
If you made one or more requests using your ATIP Online account, you'll be able to see them all, regardless of which institution is specified in the request, from your account
Get real-time status updates
Your ATIP Online account will show when your request is open and let you know once it is complete.
You’ll get email notifications to check your account when:
- the status of your request changes
- you get a message about your request
Update your request or communicate with your ATIP officer
Send secure messages to your ATIP officer and receive messages from the ATIP officer using your ATIP Online account.
You can also use your ATIP Online account to:
- update your request
- provide additional documents
- answer questions to clarify and expedite your request
Get results faster
Access the information that you requested as soon as it is ready using your ATIP Online account.
Even if the institution hasn’t finished reviewing all the records that you requested, you can get the completed records without waiting for the entire package to be ready.
Review or download your ATIP request records with an ATIP Online account
You spoke, we listened – no more CDs in the mail!
Using your ATIP Online account, you can receive your ATIP package electronically. You can view the package in your browser or download the package.
Maximum file sizes
File sizes the service allows
There will always be some response packages too large to download online, but you should be able to download all but the largest documents using ATIP Online. Depending on the speed of internet in your area, downloading larger files may take a few minutes.
The service allows up to five documents of 50 MB each, or a total of 250 MB for each request response.
System usage will be monitored to evaluate if that is enough size to meet the needs of Canadians.
If you don’t have an ATIP Online account, you can receive your ATIP request records by mail or view them in person.
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