Vocabulary building workbook
This workbook is designed to help you improve your vocabulary. It includes 24 lessons with a variety of exercises to help you learn new words commonly used in the Canadian workplace.
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Introduction
The Vocabulary building workbook will help you improve your vocabulary and learn new words commonly used in the Canadian workplace.
The workbook includes 24 lessons with a variety of exercises:
- Matching meanings
- Using the right word
- Relating meanings
- Analyzing and comparing words
- Reading comprehension
- Crossword puzzles
Getting started
Each lesson starts with a list of words and definitions, and an example of how each word can be used in a sentence to help you better understand the meaning. Once you have read the vocabulary words and definitions in each lesson, you can begin the exercises.
Understanding the parts of speech
Parts of speech help you understand how a word should be used. The part of speech for each vocabulary word is identified using the following abbreviations:
- Noun = n.
- Verb = v.
- Adjective = adj.
- Adverb = adv.
- Preposition = prep.
Definitions of the parts of speech
Noun (n.)
A noun is a person, a place or a thing.
Example: Tom ran to the store to buy chocolate.
Adjective (adj.)
An adjective is a word used to describe a noun.
Example: Little Tom ran to the corner store to buy white chocolate.
Verb (v.)
A verb is a word used to show an action.
Example: Little Tom ran to the corner store to buy white chocolate.
Adverb (adv.)
An adverb is a word used to describe a verb.
Example: Little Tom ran quickly to the corner store to buy white chocolate.
Preposition (prep.)
A preposition is a word that links nouns, pronouns and phrases to other words in a sentence.
Example: Little Tom ran quickly to the corner store to buy white chocolate.
Other terms you will need to know
Synonym
A synonym is a word that means the same as another word.
Examples:
- Large is a synonym for big;
- Tiny is a synonym for small.
Antonym
An antonym is a word that means the opposite of another word.
Examples:
- Hot is an antonym for cold;
- On is an antonym for off.
Homonym
A homonym is a word that sounds the same as another word but means something else and is sometimes spelled differently.
Examples of common homonyms:
- their (belonging to them) and there (in that place)
- hear (to listen to something) and here (in this place)
- to (toward), too (also), and two (the number 2)
Anagram
An anagram is a word or phrase that contains all the letters of another word or phrase but in a different order.
Examples:
- "post" is an anagram of "stop"
- "astronomers" is an anagram of "no more stars"
Analogy
An analogy links two things that are related in some way. For example, an apple is like a ball because they are both round.
Word analogies compare two pairs of words. The second pair of words must be related in the same way that the first two words are related. For example, if the first pair of words are antonyms, the second pair of words must also be antonyms.
Example: dark is to light as laugh is to cry
(antonyms: dark and light are opposites and laugh and cry are opposites)
Example: shoe is to foot as tire is to wheel
(a shoe goes on a foot and a tire goes on a wheel)
Example: post is to stop as drawer is to reward
(anagrams: the same letters are used to spell each pair of words)
Unit 1
Lesson 1
- career
- confident
- continuous
- contribute
- essential
- fascinate
- focus
- invest
- manuscript
- numeracy
- oral
- performance
- quality
- skill
- sponsor
Lesson 2
- business
- comment
- competition
- contact
- facsimile
- form
- obtain
- option
- quote
- receive
- recycle
- reply
- review
- transmittal
- urgent
Lesson 3
- attitude
- diplomat
- dramatics
- encourage
- environment
- gossip
- initiative
- key
- mutual
- organization
- positive
- professional
- reliable
- success
- support
Lesson 4
- apply
- asset
- available
- balance
- candidate
- confirm
- excess
- fare
- flexible
- fluent
- knowledge
- offer
- orientation
- reservation
- statutory
Unit 1 review: Crossword puzzle
Vocabulary | Definitions |
---|---|
career | n. a job held over a long period of time that usually requires education or training Maria completed a nursing program at college and is looking forward to starting her new career as a nurse. |
confident | adj. sure of yourself or having a strong belief or trust in another person or thing Grace was more confident about asking for a promotion after she earned her diploma. Also n. confidence; adv. confidently |
continuous | adj. going on or carrying on for a period of time without a break; constant, non-stop I didn't have time to restock the shelves because there was a continuous stream of people coming into the store all day. Also n. continuation; v. continue; adv. continuously |
contribute | v. to give ideas, time, money, articles or help towards a common purpose Are you going to contribute money to the social committee this year? Also n. contribution |
essential | adj. 1. necessary, very important
Also n. essence; adv. essentially |
fascinate | v. to attract and hold someone's attention, interest or curiosity The children were fascinated by the magician's tricks. Also n. fascination; adj. fascinating |
focus | v. 1. to pay attention to a particular point
Also n. focus; adj. focal |
invest | v. to put up money, capital or time for profit or gain It could be risky to invest your money in the stock market. Also n. investment, investor |
manuscript | n. a document that contains a story, article or other piece of writing that is being prepared for publication Aaron submitted the manuscript of his biography to the publisher for approval. |
numeracy | n. ability to add, subtract, multiply and divide and to apply calculations to various tasks Board games that include play money help children improve their numeracy. Also n. numeral; adj. numerical; adv. numerically |
oral | adj. 1. spoken
Also adv. orally |
performance | n. 1. the carrying out of a task or duty
Also n. performer; v. perform |
quality | n. 1. the level of excellence of a product or service
Also adj. qualitative; adj. qualitatively |
skill | n. the special knowledge and ability to do a type of activity, often requiring special training When the employer asked her what skills she could bring to the job, Marylou told him that she had excellent computer skills and was very good at writing. Also adj. skilled, skilful; adv. skilfully |
sponsor | v. to help to start and/or pay the costs for an activity or a person, group or business The company sponsors a lunch-hour program for employees who want to improve their writing skills. Also n. sponsor, sponsorship |
A. Matching meanings
Match the vocabulary words below to their meanings. Use each word once.
- contribute
- quality
- continuous
- confident
- investing
- manuscript
- essential
- performance
- focused
- fascinated
- carrying on for a certain period of time
- not easily distracted
- author's document
- physical or behavioural characteristic
- using time or money for possible gain
- to share your ideas
- concert
- very important
- self-assured
- very interested
Score___ /10
B. Using the right word
Read the text and fill in the blanks using the vocabulary words listed below. Use each word once.
- career
- focused
- confident
- fascinated
- oral
- skills
- sponsored
- quality
- performance
- numeracy
Jason has been working in the stockroom of a large athletic store since high school; however his goal is to have a (1) _______ in sales. Fortunately, Jason has a pleasant manner, which is an important (2) _________ for a salesperson.
Last month, the store management evaluated Jason's job (3) _________, giving him an excellent report. When Jason mentioned that he was (4) ____________ by sales, his supervisor told him about a store- (5) ___________ program involving Essential (6) __________ training. Jason would need to improve his (7) ________ skills in order to work with money. Because part of Jason's job would be to greet customers and build relationships with clients, he would also need to work on his (8) ___________ communication and thinking skills.
Jason is very dedicated and (9) ________ on his training. After he completes the essential skills training, Jason is (10) ________ that he will be better equipped to work as a salesperson.
Score___ /10
C. Relating meanings
Circle the letter that corresponds to the best answer. There is only one correct answer for each question.
- Which of the following items is least essential on a cold, rainy day?
- coat
- boots
- umbrella
- belt
- Which of the following is not another word for skill?
- ability
- talent
- expertise
- happiness
- Which of the following is most likely to make a person feel fascinated?
- brushing teeth
- reading an interesting book
- eating cereal
- mowing the lawn
- Which word is the least similar in meaning to contribute?
- perform
- offer
- invest
- sponsor
- Which one is not an example of a quality?
- confidence
- friendliness
- honesty
- one hundred percent
- Which of the following would most likely require oral communication?
- a manual
- a document
- a meeting
- a memo
- Which of the following situations is most likely to build someone's confidence?
- giving a presentation that everyone criticizes
- taking a self-improvement course
- making a mistake at work
- changing duties at work abruptly
- Which of the following is the least likely to be a manuscript?
- a grocery list
- a novel
- a collection of poems
- a magazine article
- What is not an example of a career?
- quality control technician
- pastry chef
- cousin
- administrative clerk
- What is opposite in meaning to the word continuous?
- ongoing
- non-stop
- broken
- unbroken
Score___ /10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary words listed below. The first one is done for you.
- fascinated
- continuous
- career
- essential
- skills
- confident
- numeracy
- focused
- oral
- sponsor
- routine is to habit as job is to career
- useless is to productive as interrupted is to
- difficult is to hard as self-assured is to
- report is to written as presentation is to
- stale is to fresh as uninterested is to
- gym class is to fitness as math class is to
- refresh is to update as vital is to
- capable is to competent as attentive is to
- instruct is to teach as support is to
- peaches and pears are to fruit as reading and writing are to
Score ___/10
E. Comprehension
Read the following article and answer the questions below in complete sentences.
An essential skills success story
Essential skills help people to carry out different tasks, provide a starting point for learning other skills and help them adjust to change. There are nine essential skills:
- reading
- document use
- numeracy
- writing
- oral communication
- working with others
- thinking
- computer use
- continuous learning
Here is one worker's story of how upgrading her essential skills contributed to improvements in job performance and career choices.
Anne McKenna's story
While I was working on a production line at a canning factory, I found my key to success. Essential skills training opened new doors for me and my career.
I left high school after Grade 10 and went to work on a production line at a local canning company. After a few years, I applied for a job in quality control. The manager let me try it out to see if I could do it. Based on my experience and the fact that I'm a quick learner, I got the job. But in order to keep it, I had to work on my essential skills.
Fortunately, the company sponsored a continuous learning program. I earned my high school diploma through the General Educational Development (GED) program. Like many people who have been out of school for a long time, I was scared of going back to the books. Even so, I knew that I was ready and once I got started, I really enjoyed it.
After graduating, I focused on improving the skills that were important in my job. I took a night course at a local college to improve my reading, numeracy and oral communication skills and earned a certificate from the American Society for Quality. I felt more confident and better prepared when talking to union representatives and Head Office.
Having improved some of my essential skills, I had a good understanding of what I was good at. I have always loved history and was fascinated by stories about the old building where I worked. I began working with a local writer and historian to find out more about the building and put my writing skills to work. We eventually finished a manuscript which many of my co-workers enjoyed reading.
Today, I have a new job with a major food company. I'm here because I got over my fear and opened doors for myself by investing in essential skills training. I look forward to the future and know my life will always be full of learning.
Questions
- Name three things that essential skills can help people with.
- After her upgrading, Anne worked on a project she found very interesting. What was the project?
- What kind of company does Anne work for now?
- What two programs did Anne McKenna complete?
- Why did the manager give Anne the job in quality control?
Score___/10
Total score ___/50
Unit 1 – Lesson 2
Vocabulary | Definitions Lesson 2 |
---|---|
business | n. 1. the act of manufacturing, buying or selling goods and services 2. a person, partnership or company that operates to make money
business with Canadian companies. |
comment | v. to give an opinion, observation or explanation about something
Also n. comment, commentary |
competition | n. 1. a business or person trying to achieve the same goal as you 2. the act of trying to do better than someone else 3. a contest
2. Competition among the children in a family is quite common. |
contact | v. to write, call or meet with someone
Also n. contact |
facsimile (fax) |
n. an exact copy of a document sent or received electronically
Also v. fax |
form | n. 1. a sheet of paper that has questions and gives spaces to fill in the answers 2. the shape of something 1. The application form must be completed and attached to your cover letter. 2. The garden was in the form of a star. v. to create or give shape to Several employees decided to form a choir and perform at the company party. |
obtain | v. to get something by asking or making an effort
Also adj. obtainable |
option | n. a choice between two or more things
Also v. opt; adj. optional; adv. optionally |
quote | n. 1. the stated price of a product or service
2. In his article, the journalist included a quote from the mayor’s speech. |
receive | v. 1. to get something, such as a letter, a phone call, information or visitors
2. Her satellite radio receives signals from around the world. |
Match meanings
Match the phrases in Column A with those in Column B to make complete sentences. Put the correct letters on the lines provided. Use each phrase once.
Column A
- To obtain a goal is to
- To engage in competition is to
- To make contact is to
- To review something is to
- A form is
- An option is
- A facsimile refers to
- To quote a price is to
- Transmittal describes
- To reply is to
Column B
- look it over carefully.
- state what the total cost of a product will be.
- an image that is sent through the phone lines.
- respond to someone who has asked you something.
- sending a document from one person to another.
- a choice between tow things.
- achieve it, usually through hard work and persistence.
- try to win or do better than others.
- communicate with someone.
- a sheet of paper that asks for details about someone or something.
Total /10
B. Using the right word
Read the text and fill in the blanks using the vocabulary words listed below. Use each word once.
- Quote
- Competition
- Option
- Facsimile
- Review
- Contact
- Recycle
- Business
- Reply
- Urgent
I have an (1) matter that requires your immediate attention. It is no longer an (2) to throw out our plastic waste products. We need to (3) the plastic for environmental and financial reasons. I have made (4) with a (5), the Renewal Company, which processes and reuses plastic cheaper than its (6). I received a (7) on how much it would cost us. Please (8) the enclosed (9) so I can (10) to the Renewal Company as soon as possible.
Total /10
C. Relating meanings
A synonym is a word that means the same or almost the same as another word. Match the vocabulary word with its synonym.
- Business
- Comment
- Facisimile
- Option
- Review
- Copy
- Examine again
- Give an opinion
- Choice
- Company
An antonym is a word that means the opposite of another word. Match the vocabulary word with its antonym.
- Obtain
- Receive
- Urgent
- Reply
- Contact
- Ask
- Lose
- Unimportant
- Avoid
- Send
Total /10
D. Analysing and comparing words
The letters “re” can be used as a prefix to mean “again.”
- Refocus means to pay attention to something again.
- Reinvest means to spend time or money on something again.
- Reconnect means to connect something again.
- Review means to look at something again.
- Recycle means to use or process something again.
Choose the correct word to fill in the blanks. Use each word once.
- Refocus
- Reinvest
- Reconnect
- Review
- Recycle
- The sponsor has been asked to in the project because the public fundraising campaign fell short.
- Before a test, it is important to your notes.
- The sound of laughter caused the tired man to on the speaker.
- Trees can be saved if people paper.
- When your telephone bill has been paid in full, we will your service.
E. Comprehension
Read the fax transmittal form below and answer the questions that follow in complete sentences.
Magic forms Inc.
Facsimile transmittal
To: Bob Davis
From: Georges Hanna
Company: A Paper Company
Date: February 14, 2009
Fax number: 514.333.3333
Total no. of page including cover sheet: 2
Phone number: 514.444.4444
Subject: Quote obtained from your competition
- __Urgent
- __Please review
- __Please comment
- __Please reply
- __Please recycle
Good Morning Bob,
We received a very good quote for paper from your competition yesterday. As we have been happy doing business with your company, we thought that we would give you the option of competing with this quote. Please contact us as soon as possible.
George
16633 Prairie Avenue, Montreal, Quebec H3P 8R5
Phone: 514-555-5555 Fax: 514-555-5556
Questions
- How many pages are being sent in this fax?
- What box should George have check marked?
From whom did George receive a quote?
If George wanted an immediate response, how would he request it on the fax transmittal form?
Who is the facsimile being sent to?
Total /10
Grand total /45
Unit 1 Vocabulary list
These are the vocabulary words from Unit 1. The number beside each word indicates the lesson in which it was studied.
- apply (4)
- asset (4)
- attitude (3)
- available (4)
- balance (4)
- business (2)
- candidate (4)
- career (1)
- comment (2)
- competition (2)
- confident (1)
- confirm (4)
- contact (2)
- continuous (1)
- contribute (1)
- diplomat (3)
- dramatics (3)
- encourage (3)
- environment (3)
- essential (1)
- excess (4)
- facsimile (2)
- fare (4)
- fascinate (1)
- flexible (4)
- fluent (4)
- focus (1)
- form (2)
- gossip (3)
- initiative (3)
- invest (1)
- key (3)
- knowledge (4)
- manuscript (1)
- mutual (3)
- numeracy (1)
- obtain (2)
- offer (4)
- option (2)
- oral (1)
- organization (3)
- orientation (4)
- performance (1)
- positive (3)
- professional (3)
- quality (1)
- quote (2)
- receive (2)
- recycle (2)
- reliable (3)
- reply (2)
- reservation (4)
- review (2)
- skill (1)
- sponsor (1)
- statutory (4)
- success (3)
- support (3)
- transmittal (2)
- urgent (2)
Unit 2
Lesson 5
Lesson 6
Lesson 7
Lesson 8
Unit 2 review: Crossword puzzle
Unit 2 word list
Unit 3
Lesson 9
- chemist
- concerned
- consumer
- decompose
- degradable
- experimenting
- issue
- landfill
- material
- patent
- plant
- polyethylene
- production
- roughly
- solution
Lesson 10
- chairperson
- commend
- courteous
- dozen
- extremely
- file
- financial
- management
- manner
- pioneer
- rare
- receptionist
- request
- schedule
- trace
Lesson 11
- ability
- adventure
- avoid
- belief
- decide
- identify
- impression
- limitation
- opinion
- opportunity
- pride
- situation
- strength
- value
- weakness
Lesson 12
- according to
- accreditation
- attendant
- board
- client
- communication
- extended
- guarantee
- hospitality
- imply
- minimum
- period
- reporting
- responsibility
- tourism
Unit 3 review: Crossword puzzle
Vocabulary | Definitions |
---|---|
chemist | n. a scientist who studies substances and how they interact with one another Chemists in the research department are working on a new insect repellent. Also n. chemistry; adj. chemical |
concerned | adj. worried about; interested in Parents and teachers are concerned about the quality of children's education. Also n. concern; v. concern |
consumer | n. the buyer or user of a product or service We asked consumers to fill out a short survey so that we could learn more about the people who buy our products and how we can better serve them. Also n. consumerism, consumable, consumption; v. consume |
decompose | v. to decay or rot; break down It takes one million years for a glass bottle to decompose in the environment. Also n. decomposition |
degradable | adj. capable of decomposing Paper products buried in garbage sites are degradable and will disappear over time. Also v. degrade |
experimenting | n. scientific testing of new ideas and practices Animal rights activists believe that experimenting on animals to test new drugs is cruel and should be stopped. Also n. experiment, experimentation; v. experiment; adj. experimental; adv. experimentally |
issue | v. to give something out officially or publicly The government will not issue a driver's licence to someone under sixteen. |
n. 1. a particular edition of something, such as a magazine or stamps
|
|
landfill | n. where garbage is buried Most people wouldn't want a landfill in their neighbourhood. |
material | n. 1. a substance that things can be made from
Also n. materialism; v. materialize; adj. material; adv. materially |
patent | n. exclusive rights granted by the government to an inventor to make or sell an invention; an official document describing such rights He applied for a patent on the humane mousetrap he invented. Also v. patent |
plant | n. 1. factory
Also n. planter; v. plant |
polyethylene | n. a strong, thin plastic material used for bags China banned the use of polyethylene grocery bags to reduce pollution. |
production | n. 1. making, manufacturing or growing something
Also n. product, producer, productivity; v. produce; adj. productive; adv. productively |
roughly | adv. 1. approximately
Also n. roughness; adj. rough |
solution | n. 1. the answer to a problem
Also n. solubility; v. solve, dissolve; adj. soluble |
A. Matching meanings
Match a vocabulary word to the following meanings. Use the circled letters to solve the mystery sentence below.
- landfill
- solution
- production
- degradable
- issued
- concerned
- chemist
- material
- experimenting
- consumers
- decomposable __ __ __ __ __ __ __Ο__ __
- person who studies substances and the way they interact __ __Ο __ __ __ __
- testing __ __ Ο __ __ __ __ __ __ __ __ __ __
- purchasers __ __ __ __ Ο __ __ __ __
- worried __ __ Ο __ __ __ __ __ __
- manufacturing __ __ __ __ __ Ο __ __ __ __
- answer to a problem __ __ __ __ Ο__ __ __
- granted, given __ __ __ Ο __ __
- substance __ Ο __ __ __ __ __ __
- area for burying waste __ __ __ __ __ __ Ο __
Mystery sentence:
A good employee should ___ ___ ___ ___ ___ ___ ___ ___ ___ ___.
Score__ /10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- chemist
- decomposes
- roughly
- plant
- consumers
- polyethylene
- patent
- experimenting
- issued
- solution
- A document indicating his rights to his invention protected John from having his idea copied.
- The police officer officially presented a speeding ticket to the driver who was driving too fast.
- It is unfortunate that grocery bags made from a strong, thin plastic material are not degradable when buried.
- Marie Curie, a famous scientist who experimented with chemical reactions, won two Nobel Prizes.
- In some cities, yard waste is collected and taken to a special composting site, where it quickly breaks down into simpler substances and produces a rich soil called humus.
- The industrial building in which rubber tires used to be produced has been converted into expensive lofts and condominiums.
- Advertising is aimed at people who buy products and services.
- Close to 30 million people live in Canada.
- The Research and Development Department is constantly conducting tests to improve the company's products and to create better ones.
- The scientists were unable to find a suitable answer to the problem.
Score___/10
C. Relating meanings
Circle the letters that correspond to the possible meanings of the vocabulary words below. There may be more than one match for each word.
- plant
- factory
- tree
- vegetable
- nuclear facility
- consumer
- a Christmas shopper
- a bike
- a computer
- an electrical appliance
- roughly
- about
- smoothly
- abusively
- not exactly
- decompose
- create
- rot
- decay
- build
- issue
- to give out
- to present
- a serious problem
- a topic
- concerned
- hopeful
- worried
- anxious
- pleased
- solution
- a mixture of sugar and water
- mathematical result
- answer to a puzzle
- mystery
- production
- making something
- wheat crop
- a drama or musical
- output
- polyethylene
- thin plastic
- dress fabric
- gasoline
- wrapping paper
- chemist
- manager
- scientist
- receptionist
- researcher
Score__ /10
D. Analyzing and comparing words
A prefix is an element at the beginning of a word. The prefix "poly" means many.
- Polyethylene is a plastic made up of many simple molecules chained together. (A molecule is the smallest amount of a chemical substance that can exist by itself.)
- A polytechnical school teaches many technical subjects and skills.
- A polygon is a geometric figure (shape) with many angles and sides (e.g., triangle, octagon).
- A polyglot can read and write in many languages.
- A polygraph (lie detector) works by measuring many responses of the body (pulse, breathing rate, blood pressure).
Fill in the blanks below using the words polyethylene, polytechnical, polygon, polyglot and polygraph.
- Our local community college is a institution because it offers a wide variety of technology courses and teaches many skilled trades.
- The had no difficulty getting a job as an interpreter with the United Nations.
- The accused man offered to take a test to prove he was telling the truth.
- A pentagon, which has five sides, is a .
- Although grocery bags are convenient to use, they are a cause of pollution and are being banned in some cities.
Score___/5
E. Comprehension
Read the passage below and answer the questions that follow in complete sentences.
Inventors: Harry Wasylyk, Larry Hanson, Frank Plomp
Until the end of the Second World War, garbage day always meant lots of noise, as millions of metal garbage cans were emptied and thrown back down.
Enter Winnipeg inventor Harry Wasylyk, who began experimenting with a new material called polyethylene. Wasylyk made his first plastic bags in his kitchen and supplied them to the Winnipeg General Hospital to line their garbage cans. His business grew, and he quickly moved production from his kitchen to a manufacturing plant. Around the same time, Larry Hanson, an employee at a Union Carbide factory, began to make garbage bags to use around the factory. Union Carbide knew a great idea when it saw one. The company bought Wasylyk's business and began producing garbage bags on a large scale. Another Canadian, Frank Plomp of Toronto, was also working on the same idea in the 1950s. He sold his garbage bags to hospitals and offices. Three inventors working on the same idea at roughly the same time, and all of them Canadian!
Scientists and consumers are now concerned about all the plastic garbage bags that are ending up as landfill. It may take more than a thousand years for some plastics to decompose! Part of the solution may come from another Canadian invention: In 1971, University of Toronto chemist Dr. James Guillet developed a plastic that decomposes when left in direct sunlight. Guillet's degradable plastic was the one millionth Canadian patent issued! Now someone just has to figure out how to make plastic decompose when buried!
Adapted from Cool Canada, Library and Archives Canada.
Questions
1. Who is credited with inventing plastic garbage bags?
2. Where were the first polyethylene garbage bags produced?
3. What company bought Wasylyk's business and began producing garbage bags on a large scale?
4. What two other Canadian inventors experimented with making garbage bags from polyethylene around the same time?
5. What important contribution did Dr. James Guillet make to the development of plastic?
Score /10
Total score /45
Unit 3 word list
These are the vocabulary words from Unit 3. The number beside each word indicates the lesson in which it was studied.
- ability (11)
- according to (12)
- accreditation (12)
- adventure (11)
- attendant (12)
- avoid (11)
- belief (11)
- board (12)
- chairperson (10)
- chemist (9)
- client (12)
- commend (10)
- communication (12)
- concerned (9)
- consumer (9)
- courteous (10)
- decide (11)
- decompose (9)
- degradable (9)
- dozen (10)
- experimenting (9)
- extended (12)
- extremely (10)
- file (10)
- financial (10)
- guarantee (12)
- hospitality (12)
- identify (11)
- imply (12)
- impression (11)
- issue (9)
- landfill (9)
- limitation (11)
- management (10)
- manner (10)
- material (9)
- minimum (12)
- opinion (11)
- opportunity (11)
- patent (9)
- period (12)
- pioneer (10)
- plant (9)
- polyethylene (9)
- pride (11)
- production (9)
- rare (10)
- receptionist (10)
- reporting (12)
- request (10)
- responsibility (12)
- roughly (9)
- schedule (10)
- situation (11)
- solution (9)
- strength (11)
- tourism (12)
- trace (10)
- value (11)
- weakness (11)
Unit 4
Lesson 13
- discount
- disposable
- economy
- method
- narcotic
- pandemic
- penicillin
- prescription
- quantity
- receipt
- sanitary
- sterile
- subtotal
- surgical
- syringe
Lesson 14
- affect
- array
- bridge
- cause
- champion
- constituency
- contemporary
- contribution
- debate
- implement
- magnet
- parliament
- policy
- region
- satisfy
Lesson 15
- analysis
- assembly
- attachment
- calculation
- critique
- estimate
- facilitate
- integrate
- justify
- modify
- persuade
- scan
- schematic
- skim
- synthesize
Lesson 16
- account
- bookkeeping
- entry
- general
- journal
- ledger
- manual
- payroll
- post
- reconcile
- requirement
- sector
- statistical
- transaction
- utility
Unit 4 review: Crossword puzzle
Lesson 13
Vocabulary | Definitions |
---|---|
discount | n. a reduction in the price of something When travelling by train, seniors get a 10% discount and students get a 35% discount. Also v. discount |
disposable | adj. describes something that is to be used once and thrown away The couple left a disposable camera at each table for wedding guests to take pictures. Also n. disposal; v. dispose (of) |
economy | adj. describes services or large-size packages of goods that are sold at a cheaper price Cheryl has a big family, so she buys the economy box of laundry detergent. |
n. the wealth that a country or region gets from business and industry Tourism contributes millions of dollars to Canada's economy. Also n. economist, economics; v. economize; adj. economic, economical; adv. economically |
|
method | n. procedure, way of doing something The Red Cross still uses the blood collection method that was pioneered by Dr. Charles Richard Drew in the 1940s. Also adj. methodical; adv. methodically |
narcotic | n. a type of drug (prescribed by a doctor or sold illegally) that is used to relieve pain or numb the senses The doctor asked the nurse to give Sarah a narcotic to ease her pain while she recovered from her surgery. |
pandemic | n. a worldwide outbreak of an illness Between 20 and 40 million people around the world died in the flu pandemic of 1918. Also adj. pandemic |
penicillin | n. a type of medicine that kills bacteria and helps cure bacterial infections; an antibiotic drug Kevin's doctor gave him penicillin to help cure his throat infection. |
prescription | n. a form filled in by a doctor that tells a pharmacist what medication to issue to a patient The doctor wrote Tyler a prescription for a special cream to apply to his rash. Also v. prescribe; adj. prescriptive |
quantity | n. an amount that can be measured or counted The quantity of pens ordered was five hundred. Also adj. quantitative; adv. quantitatively |
receipt | n. a piece of paper that proves that something has been paid for or received I have a receipt to show that I paid admission for two people to see the movie. Also n. receiver, reception; v. receive; adj. receivable |
sanitary | adj. 1. concerned with keeping things clean and healthy
Also v. sanitize; adv. sanitarily |
sterile | adj. 1. free from germs
Also n. sterilizer, sterilization, sterility; v. sterilize |
subtotal | n. the total amount of something before extra charges or the final total The subtotal for the movie was $10.00 but with tax it came to $11.40. Also v. subtotal |
surgical | adj. used in medical operations The doctor put on a surgical gown and mask before entering the operating room. Also n. surgery; adv. surgically |
syringe | n. a medical tool used to inject or remove fluids The nurse used a syringe to take blood from the patient's arm. Also v. syringe |
A. Matching meanings
Match the vocabulary words below to their meanings, using each word once. Then use the circled letters to solve the mystery word.
- pandemic
- prescription
- sterile
- discount
- sanitary
- syringe
- narcotic
- economy
- receipt
- surgical
- piece of paper a patient takes to the pharmacist ___ ___ ___ ___ ___ ___ ___ Ο ___ ___ ___ ___
- a proof of payment ___ ___ ___ Ο ___ ___ ___
- clean, hygienic ___ ___ Ο ___ ___ ___ ___ ___
- instrument used to take blood from a vein ___ ___ ___ Ο ___ ___ ___
- to reduce in price ___ ___ ___ Ο ___ ___ ___ ___
- pain medication ___ ___ ___ ___ ___ ___ Ο ___
- disinfected, decontaminated ___ ___ ___ ___ ___ Ο ___
- related to a medical operation or procedure ___ ___ ___ ___ ___ ___ ___Ο
- worldwide epidemic or disease ___ ___ ___ ___ ___ ___ Ο ___
- the wealth of a country based its system for making and spending money ___ ___ ___ Ο ___ ___ ___
Hint: What wonder drug is produced from mould?
Mystery word: ____ ____ ____ ____ ____ ____ ____ ____ ____ ____
Score __/10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- sanitary
- pandemic
- quantities
- disposable
- sterile
- receipt
- prescription
- method
- penicillin
- economy
- Many groups are working together to prepare for the next influenza outbreak that spreads from country to country.
- Conditions in an operating room must be free from germs and bacteria or patients will get infections.
- The injured worker was given a form filled out by his doctor telling the pharmacist to give him a medication to relieve his pain.
- An antibiotic that kills bacteria that cause disease was discovered accidentally by Alexander Fleming while he was growing mould in his laboratory.
- Large amounts or numbers of vaccines will be produced before the next influenza pandemic occurs to protect people.
- Germs spread quickly in crowded places that are not clean and hygienic.
- One way of making sure instruments are clean is to put them in boiling water.
- A pandemic would affect the earning and spending of money because all travel and trade between countries would stop.
- Syringes for taking blood must be designed to be thrown away after use.
- Every month my landlord gives me a piece of paper to prove I have paid my rent.
Score __/10
C. Relating meanings
Circle the letters that correspond to the correct answer(s) to the questions below. There may be more than one answer for each question.
- For which of the following would you usually need a prescription?
- narcotics
- antibiotics
- penicillin
- cough syrup
- Which of the following are narcotics?
- morphine
- vitamin C
- salt
- sugar
- Which of the following is most similar in meaning to pandemic?
- epidemic
- plague
- disease
- illness
- Which of the following can be affected by changes in the economy?
- stock market
- small businesses
- employment
- number of new homes built
- For which activity would you probably not receive a receipt?
- buying groceries
- shopping on the Internet
- paying your rent
- borrowing your friend's car
- Which of the following indicate a quantity?
- a dozen oranges
- 50 litres of gas
- a pound of butter
- a century
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary words listed below. Use each word once.
- disposable
- discount
- narcotic
- prescription
7. increase is to mark-up as decrease is to ___________
8. penicillin is to antibiotic as heroin is to _____________
9. policeman is to traffic ticket as doctor is to ____________
10. glass bottles are to recyclable as light bulbs are to ____________
Score __ /10
D. Analyzing and comparing words
A suffix is an ending added to a word to create a new word. The new words are similar in meaning to the original, but they are different parts of speech.
The following words are formed by adding suffixes to the word economy.
- econmyo (noun)
- economize (verb)
- economical (adjective)
- economically (adverb)
- economic (adjective)
- economics (noun)
- economist (noun)
- the earning and spending activities of a country
- to save money or time
- spending money or time carefully to avoid waste
- without causing a waste of money or time
- having to do with the economy or wealth of a country
- the study of how a country manages its trade and resources
- a person who studies and writes about economics
Fill in the blanks using the correct word based on the word economy.
- My mother was very _____. Her motto was "waste not, want not."
- He always manages his money _______.
- When the _______ goes down, unemployment goes up.
- He is very interested in the economy, so he plans to study _________ at university.
- I try to _______ by buying only items that are on sale.
Score__ /5
E. Comprehension
Read the following sales receipt and answer the questions that follow in complete sentences.
Central Medical Supply Ltd.
46 Green Drive, North Hampton, ON N4R 2W8
Phone: 519-999-9999 Fax: 519-999-9988
accounting@centralmedicalsupply.ca
Date: March 29, 2009
Receipt #745
Sold to
Gordon Flowers Medical Store
690 Compton Road
Etobicoke, Ontario
M5P 4N9
519-222-2222
Customer ID [ABC12345]
Payment method | Cheque no. | |||
---|---|---|---|---|
Cheque | 102 | |||
Quantity | Item # | Description | Uunit price | Line total |
10 | SLJ111 | Surgical tape (roll) | 10.00 | 100.00 |
1 | DS334 | Sanitary napkins (60-pkg carton) | 240.00 | 240.00 |
100 | EG667 | Economy gowns | 25.00 | 2500.00 |
100 | IG543 | Prescription pads | 4.00 | 400.00 |
55 | DLG908 | Disposable sterile ear syringes | 8.00 | 440.00 |
1 | SPE12 | Narcotics safe | 580.00 | 580.00 |
15 | PPK321 | Pandemic planning kits | 55.00 | 825.00 |
100 | AB642 | Penicillin allergy bracelets | 4.25 | 425.00 |
Total discount | 2% | (110.20) | ||
Subtotal | 5399.80 | |||
Sales tax 6% | 323.99 | |||
Total | 5723.79 |
Thank you for your business!
Questions
1. Write the name and address of the customer who is receiving the medical supplies listed on this sales receipt.
2. What is the name of the company providing these supplies?
3. What is the date of the sales receipt?
4. What is the price of one roll (unit price) of surgical tape?
5. After the discount is deducted, what is the subtotal?
Score___ /10
Total score ___ /45
Lesson 14
Vocabulary | Definitions |
---|---|
affect | v. to have an influence on (someone or something) Increasing our productivity will affect our profits. Also adj. affected, affecting |
array | n. a large number of different things, often displayed with care There was an array of handmade jewellery for sale at the market. Also v. array |
bridge | n. 1. a link, connection or means of bringing things or people together
Also v. bridge |
cause | n. 1. an aim or principle that is being supported
Also v. cause; adj. causal |
champion | v. to support or fight for something I know that Gord will champion the effort to keep the local school open. |
n. 1. a person who supports or fights for something
Also n. championship |
|
constituency | n. the area represented by an elected member of a law-making assembly; riding Our Member of Parliament has an office in the constituency and in Ottawa. Also n. constituent |
contemporary | adj. 1. happening now; modern
Also n. contemporary |
contribution | n. 1. time, money or work put towards something
Also n. contributor; v. contribute |
debate | n. a formal argument or discussion The teachers had a debate over whether the private school should be open all year long or whether it would close for summer holidays. |
v. to try to make a decision about something Jessica debated whether she should accept the new job; it was a good opportunity, but she really liked the job she already had. |
|
implement | v. to put into action The school will implement new rules to help end bullying this year. Also n. implementation |
magnet | n. an object that attracts Cheese is a magnet for mice. Also n. magnetism; v. magnetize; adj. magnetic |
parliament | n. the group of politicians that makes the laws for Canada or a province The proposed anti-smoking law has to be debated and passed by Parliament before it can take effect. Also n. parliamentarian; adj. parliamentary |
policy | n. 1. an officially agreed upon set of ideas or plans
|
region | n. an area; a part of the country or of a province Canada's Atlantic Region consists of Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland. Also adj. regional; adv. regionally |
satisfy | v. to give someone what they want or need Our goal is to satisfy every customer that walks through our doors. Also n. satisfaction; adj. satisfied, satisfying |
A. Matching meanings
Match the vocabulary words below to their meanings. Use each word once.
- satisfy
- policy
- constituency
- contribution
- debate
- affect
- magnet
- champion
- contemporary
- bridge
- something that attracts
- modern or current
- to stand up for someone or something
- to argue
- a link between two things
- to give someone what they need
- to influence
- a community represented by a Member of Parliament
- money, idea or service given to help others
- a course of action
Score __/10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- contemporary
- array
- contribution
- Parliament
- region
- implemented
- constituency
- debate
- championed
- magnet
- Each riding is allowed to elect one Member of Parliament to represent the people from that district in Ottawa.
- Canada's institution where issues are debated and laws are passed is made up of the House of Commons and the Senate.
- Global warming is a present-day problem that we need to take seriously.
- The candidates running for the office of Prime Minister will formally discuss and argue important election issues on television tonight.
- Nellie McClung enthusiastically supported women's rights in Canada and helped get women the right to vote.
- The large collection and display of flags in front of the United Nations building in New York is impressive.
- The government has put into action a plan to help parents save for their children's education.
- Don't forget that the money you add to your Registered Retirement Savings Plan can be deducted when calculating income tax.
- The Rocky Mountains are a particular part of Canada that attracts tourists, skiers and hikers.
- When the tailor dropped his box of pins, he picked them up with a piece of metal that attracts iron and steel.
- _________
- _________
- _________
- _________
- _________
- _________
- _________
- _________
- _________
- _________
Score ___/10
C. Relating meanings
Circle the letters that correspond to the correct answer(s) to the questions below. There may be more than one correct answer for each question.
- Which of the following might be part of an array?
- DVDs in a rack
- dirty laundry
- plates in a set of fine china
- items in a museum
- Which of the following might be a cause?
- equal pay for work of equal value
- a cigarette left burning
- prosecuting drunk drivers
- lack of food
- Which of the following might be debated?
- a decision by Canada's Supreme Court
- a traffic ticket
- proposed changes to zoning laws
- Canada's involvement in a war
- Which of the following might be considered contemporary?
- Top Ten songs on the radio
- an antique chair
- a black and white television
- the latest fashions
- Which of the following could someone champion?
- free speech
- a bill in parliament
- a political candidate
- a family member
- Which of the following might be a contribution?
- an interruption
- mismanagement of funds
- collecting money for a charity
- writing a letter to the editor
- Which of the following might satisfy someone?
- the solution to a problem
- praise for a job well done
- a final mortgage payment
- a convincing argument
- Which of the following might be a magnet?
- a well-liked politician
- a popular movie star
- a run-down motel
- a big sale
- Which of the following is considered a region?
- the Prairies
- Northern Ontario
- the Middle East
- a village
- Which of the following might be a policy?
- a list of conditions regarding car insurance
- an evacuation plan in case of fire
- a set of rules governing immigration
- a personal choice or preference
Score__ /10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary words listed below. Use each word once.
- array
- bridge
- cause
- champion
- region
- contemporary
- contribution
- parliament
- implement
- satisfy
- instruct is to train as carry out is to
- preacher is to church as politician is to
- forget is to remember as displease is to
- province is to country as town is to
- finish is to start as effect is to
- salary is to income as offering is to
- insult is to praise as attack is to
- collection is to set as display is to
- attraction is to magnet as link is to
- old is to new as traditional is to
Score___ /10
E. Comprehension
Read the passage below and answer the questions that follow in complete sentences.
The work of a Member of Parliament (MP)
In the House of Commons Chamber, MPs debate contemporary issues that can affect all Canadians.
Their offices on Parliament Hill and in their constituencies are magnets for people's requests, concerns, problems and ideas. In his or her own way, each MP forms a bridge between the regions of Canada and the federal government in Ottawa.
In their work, MPs deal with an amazing array of issues and meet people from across their constituency and around the world. MPs champion causes, help people and develop and implement national policies.
At the end of the day, only the MPs themselves can say whether they are satisfied with their contributions and whether they feel they have made a difference. And once every four or five years, Canadian voters put them to the test, as well.
Adapted from the website of the Parliament of Canada
Questions
1. What do MPs do in the House of Commons Chamber?
2. In what two places do MPs have offices?
3. What are the main roles of an MP?
4. What does it mean to "champion causes"?
5. Who decides whether or not an MP is doing a good job?
Score __/10
Total score __/50
Lesson 15
Vocabulary | Definitions |
---|---|
analysis | n. a detailed study of something to learn more about it Through handwriting analysis, an expert can predict personality traits by examining the way a person writes with a pen or pencil. Also n. analyst, analyzer; v. analyze; adj. analytical |
assembly | n. 1. putting something together
Also v. assemble |
attachment | n. 1. an extra piece that can be added to a machine
Also v. attach |
calculation | n. working out a mathematical problem My calculations show that the renovations cost over ten thousand dollars. Also n. calculator; v. calculate |
critique | v. to provide an opinion or review, usually about a literary or artistic work He critiqued my manuscript before I sent it to the publisher. Also n. critique |
estimate | n. an approximate calculation about the size, value, amount or cost of something The plumber provided an estimate on the cost of repairing the shower. Also n. estimation, estimator; v. estimate |
facilitate | v. 1. to lead or direct
Also n. facilitator |
integrate> | v. 1. to combine two or more things so that they form part of a whole
Also n. integration; adj. integrated |
justify | v. to give a good reason for something Carl can't justify taking an expensive vacation when he is so far in debt. Also n. justification; adj. justifiable, justified; adv. justifiably |
modify | v. to change If necessary, the company modifies work for employees who are injured. Also n. modification |
persuade | v. to convince He could not persuade her to invest in his restaurant. Also n. persuasion; adj. persuasive; adv. persuasively |
scan | v. 1. to look through something quickly but carefully to find a specific thing or piece of information
Also n. scan, scanner; adj. scannable |
schematic | adj. showing the main layout and features but not details of something The mayor and city councillors examined the schematic diagram the architect had drawn of the new shopping mall. |
skim | v. 1. to read something very quickly to get a general idea of the contents
|
synthesize | v. 1. to combine (various ideas or objects) into a new whole
Also n. synthesis, synthesizer; adj. synthetic |
A. Matching meanings
Match the phrases in Column A with those in Column B to make complete sentences. Put the correct letters on the lines provided. Use each phrase once.
Column A
- _ A calculation is
- _ A schematic drawing is
- _ An estimate is
- _ To persuade is
- _ A critique is
- _ An attachment is
- _ To modify is
- _ To scan is
- _ To facilitate is
- _ To justify is
Column B
- something that is fastened or joined to something else.
- to convince someone to do something.
- to show why it is necessary to do something.
- a sketch that shows how something works in a simplified way.
- an approximate guess of what the amount might be.
- to adjust or change something.
- a careful judgment or opinion.
- something that has been worked out mathematically.
- to look over something to find specific details.
- to make something go more smoothly.
Score __/10
B. Using the right word
Read the text and fill in the blanks using the vocabulary words listed below. Use each word once.
- analysis
- schematic
- modify
- assembly
- estimate
- justify
- calculation
- integrate
- facilitate
- persuade
Mrs. White was not happy with the small deck at the back of her house. She came up with several good arguments to (1) the expense of building a larger deck. After much coaxing, she was able to (2) her husband to hire a contractor to (3) the existing deck and make it more acceptable.
The Whites called a contractor to get a rough (4) of what it would cost for materials and labour. After an (5) of the construction and condition of the existing deck, the contractor felt that it would be possible to (6) new pieces of lumber with the existing boards.
The contractor came up with a (7) drawing to (8) implementation of the new design idea. He also took measurements and wrote down an accurate (9) of the required materials and their cost. Of course, there was also a quote on what it would cost to complete the (10) or attachment of the individual boards to the rest of the deck.
Score __/10
C. Relating meanings
Circle the letters that correspond to the correct answer(s) to the questions below. There may be more than one correct answer for each question.
- What are examples of things that you might critique?
- a movie
- a figure skating routine
- a perfect score
- a book
- Which of the following might be examples of an assembly?
- students at a school concert
- a model airplane made from a kit
- a soapstone carving
- a carrot
- Which of the following might you skim?
- a flyer with grocery store ads
- the fat on the top of homemade chicken soup
- the front page of the newspaper
- questions on an application form
- Which of the following might be synthesized?
- musical sounds
- a car
- employees' ideas at a staff meeting
- information
- Which of the following might be examples of attachments?
- a photograph sent with an email message
- a résumé with a cover letter
- a nozzle for a hose
- a list of suggested readings after an essay
- Which of the following is least likely to require an estimate?
- the number of children you have at present
- the cost of a trip
- the length of time to read a book
- interest payments on a loan
- Which of the following could be an example of a calculation?
- the balance in a bank statement
- a sum of numbers
- a flight arrival time
- a reckless decision
- Which of the following might you scan?
- a paper you want to copy
- a brain
- faces in a crowd
- a page in the telephone book
- Which of the following might be integrated?
- boys and girls on a team
- new immigrants
- a computer system
- new car parts used in an old car
- Which of the following might you want to justify?
- an unscheduled absence
- feeding your children
- a decision to quit your job
- the purchase of a bigger house
Score ___10
D. Analyzing and comparing words
A synonym is a word that means the same or almost the same as another word. Match the vocabulary word to its synonym.
- analysis
- critique
- calculation
- facilitate
- attachment
- justify
- scan
- integrate
- modify
- persuade
- skim
- estimate
- synthesize
- review
- defend
- diagnosis
- adjust
- add-on
- urge
- simplify
Score __/10
E. Comprehension
Read the passage below and answer the questions that follow in complete sentences.
Essential skills: How are they used?
There are nine essential skills used in nearly every occupation and throughout daily life.
Reading
- Scan for information
- Skim for overall meaning
- Read a full text to understand, learn, critique or evaluate
- Integrate and synthesize information from multiple sources or from complex and lengthy texts
Document use
- Read signs, labels or lists
- Interpret information on graphs or charts
- Enter information on forms
- Read or create schematic drawings / assembly drawings
Numeracy
- Numerical estimation / calculation
- Money math
- Scheduling or budgeting and accounting
- Measurement and calculation
- Data analysis
Writing
- Organize, record or document
- Inform or persuade
- Request information or justify a request
- Present an analysis or a comparison
Oral communication
- Greet people or take messages
- Reassure, comfort or persuade
- Seek or obtain information
- Resolve conflicts
- Facilitate or lead a group
Working with others
- Work independently
- Work jointly with a partner or helper
- Work as a member of a team
- Participate in supervisory or leadership activities
Thinking
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Significant use of memory
- Finding information
Computer use
- Operate a computerized cash register
- Use word processing software to produce letters or memos
- Send emails with attachments to multiple users
- Create and modify spreadsheets for data entry
Continuous learning
- Gain new skills as part of regular work activity
- Learn from co-workers
- Take training offered in the workplace
- Participate in off-site training
Questions
1. Name two purposes for reading.
2. Name the essential skill that includes measuring and estimating.
3. What essential skill(s) are you using to complete this lesson?
4. What is meant by "multiple sources" in the Reading section?
5. Name the essential skill that includes decision making and organizing.
Score __/10
Total score __/50
Lesson 16
Vocabulary | Definitions |
---|---|
account | n. 1. an official record of money spent, owing or received for a specific purpose, person or thing
Also n. accounting, accountant; v. account (for) |
bookkeeping | n. keeping an accurate record of money that is spent and received; accounting The owners of the pet store plan to change to a computerized system of bookkeeping next year. Also n. bookkeeper |
entry | n. 1. a piece of information that is recorded in a book, computer, etc.
Also v. enter |
general | adj. 1. including a lot of things or subjects and not limited to only one or two
Also n. generalization; v. generalize; adj. generalized |
journal | n. 1. a book in which all business dealings are entered as they take place, to make it easier to transfer the information later to the general records
|
ledger | n. a book used to record the income and expenses of a company, divided by accounts A company's general ledger is the main accounting record that lists all of its business dealings within the business year. |
manual | adj. 1. done by hand
|
n. a book of instructions on how to do something They lost the instruction manual and were unable to set up the scanner. Also adv. manually |
|
payroll | n. 1. a list of employees that shows how much each one earns
|
post | v. 1. to enter an item in a ledger or carry an entry from one account to another
Also n. post, posting |
reconcile | v. 1. to make agree or bring into harmony; to make one account agree with another
Also n. reconciliation; adj. reconcilable |
requirement | n. something that is needed A valid driver's license is a requirement of the job. Also v. require |
sector | n. 1. one of the parts into which the economy of a country is divided
Also adj. sectoral |
statistical | adj. referring to the science of collecting, studying, explaining and presenting information using numbers or data Statistics Canada is a government department that presents statistical information such as employment, work accidents, income and population. Also n. statistic, statistics, statistician; adv. statistically |
transaction | n. a piece of business, such as buying or selling something A business transaction may be as short as a phone call to request an account balance or as long as the life of a mortgage. Also v. transact |
utility | n. 1. an organization that supplies water, gas or electricity
Also n. utilization; v. utilize |
A. Matching meanings
Match the vocabulary words below to their meanings. Use each word once.
- bookkeeping
- requirements
- utility
- ledger
- sector
- journal
- entries
- transaction
- payroll
- manual
- recording the financial activities of a business
- done by hand
- book used to show income and expense accounts
- list of figures about employees' salaries
- items of information entered in a book
- daily record of personal information or transactions
- things that must be done
- electricity, water or other similar service
- a part of the economic activity of a country
- a business deal
Score __/10
B. Using the right word
Read the text and fill in the blanks using the vocabulary words listed below. Use each word once.
- accounts
- journal
- manual
- reconcile
- transactions
- bookkeeping
- general
- ledger
- payroll
- statistical
Every business needs a (1) system to keep track of its financial business (2) carried out with other parties. Accounting forms are used to record changes in (3) such as revenues (money received) and expenses (money spent). Each day, items of value that have been exchanged are recorded in a (4).
On an income statement, the (5), or cost of the salaries of the employees, is recorded as a business expense. A combination of all the accounts appears in a (6) (7). Bookkeepers must (8) the books so that the debits and credits are balanced. Some use software programs to balance the ledger, while others use a (9) approach. The (10) information bookkeepers provide is useful for managers, bankers, investors and government.
Score __/10
C. Relating meanings
Circle the letters that correspond to the correct answer(s) to the questions below. There may be more than one correct answer for each question.
- Which of these things you can post?
- a letter
- an entry
- a job opening
- a fence
- Which of the following are manual?
- handwriting
- microwave oven
- electric blender
- stick shift in a car
- Which of the following could be bookkeeping accounts?
- petty cash
- utilities
- accounts receivable
- safety procedures
- Which of the following are examples of requirements?
- tax on income
- marriage to have children
- passport to travel overseas
- licence to drive
- Which of the following are examples of statistical information?
- names of your children
- birth dates
- market research
- census
- Which of the following are examples of a transaction?
- buying a car
- exchanging services
- ordering supplies
- driving yourself to work
- Which of the following can be reconciled?
- cheque book and bank statement
- differences of opinion
- husband and wife who have separated
- two sets of accounts
- Which of the following are examples of a sector?
- the business district
- the lumber industry
- a specific fishing area
- a pair of scissors
- Which of the following are examples of bookkeeping?
- balancing your cheque book
- recording monthly costs and earnings
- signing autographs
- recording bets at the race track
- Which of the following are examples of a journal?
- captain's log
- biography
- diary
- record of business transactions
Score __/10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary words listed below. Use each word once.
- bookkeeping
- general
- sector
- transaction
- manual
- journal
- post
- reconcile
- statistical
- utility
- words are to spell check as accounts are to
- part is to whole as specific is to
- keyboarding is to typing as accounting is to
- modern is to traditional as automated is to
- numbers are to mathematical as data is to
- piece is to section as area is to
- expertise is to ability as usefulness is to
- gift is to present as exchange is to
- pamphlet is to brochure as diary is to
- pick is to select as enter is to
Score __/10
E. Comprehension
Read the job description below and answer the questions that follow in complete sentences.
Bookkeepers (NOC 1231)
Nature of the work
Bookkeepers maintain complete sets of books, keep records of accounts, check the procedures used for recording financial transactions and provide personal bookkeeping services. They are employed throughout the private and public sectors, or they may be self-employed. There are many bookkeepers in this province.
Main duties
The main responsibility of all bookkeepers is to keep financial records and set up, maintain and balance various accounts for their clients. They do calculations and check financial transactions for their employers or clients, and they make sure good records are kept, according to legal requirements and good business practices. To do this, they use computerized and manual bookkeeping systems.
Specifically, they post journal entries and reconcile accounts, maintain general ledgers and prepare financial statements. They calculate and prepare cheques for payrolls and for utility, tax and other bills. They complete and submit tax forms, workers' compensation forms, pension contribution forms and other government documents. They also prepare tax returns and perform other personal bookkeeping services and prepare other statistical, financial and accounting reports.
Source: Work Futures: British Columbia Occupational Outlooks, Employment and Skills Development Canada (B.C./Yukon Region) and B.C. Ministry of Advanced Education http://www.workfutures.bc.ca/link.cfm?noc=1231
Questions
1. What are three things that bookkeepers do?
2. Where are bookkeepers employed?
3. Name the two types of bookkeeping systems referred to in the job description.
4. What types of forms might a bookkeeper prepare for the government?
5. Give two examples of utility bills that a bookkeeper might receive in the mail.
Score __/10
Total score ___50
Vocabulary review: Unit 4
Across
1. kind of information presented using numbers
4. detailed study or examination of something
9. to have an influence on
12. extremely clean
13. way of doing something
15. done by hand
16. to put into practice
17. group of things displayed in an attractive way
18. list of employees and how much each earns
Down
1. amount before the final total
2. to read something very quickly to determine the subject
3. record books for bookkeepers
5. to become part of a group
6. synonym for "modern"
7. deadly disease or illness that spreads around the world
8. drawing to show how something looks and works
10. to make agree
11. to combine ideas or information into a new whole
12. to read through something quickly to find a piece of information
14. to give a good reason for something
Unit 4 word list
These are the vocabulary words from Unit 4. The number beside each word indicates the lesson in which it was studied.
- account (16)
- affect (14)
- analysis (15)
- array (14)
- assembly (15)
- attachment (15)
- bookkeeping (16)
- bridge (14)
- calculation (15)
- cause (14)
- champion (14)
- constituency (14)
- contemporary (14)
- contribution (14)
- critique (15)
- debate (14)
- discount (13)
- disposable (13)
- economy (13)
- entry (16)
- estimate (15)
- facilitate (15)
- general (16)
- implement (14)
- integrate (15)
- journal (16)
- justify (15)
- ledger (16)
- magnet (14)
- manual (16)
- method (13)
- modify (15)
- narcotic (13)
- pandemic (13)
- parliament (14)
- payroll (16)
- penicillin (13)
- persuade (15)
- policy (14)
- post (16)
- prescription (13)
- quantity (13)
- receipt (13)
- reconcile (16)
- region (14)
- requirement (16)
- sanitary (13)
- satisfy (14)
- scan (15)
- schematic (15)
- sector (16)
- skim (15)
- statistical (16)
- sterile (13)
- subtotal (13)
- surgical (13)
- synthesize (15)
- syringe (13)
- transaction (16)
- utility (16)
Unit 5
Lesson 17
- accommodate
- advance
- appropriate
- attention
- clerk
- cooperation
- depart
- department
- frequently
- memorandum
- prepare
- procedure
- regarding
- retrieve
- secretary
Lesson 18
- addressee
- briefly
- c.c.
- conduct
- courier
- develop
- discreet
- forward
- head
- humorous
- inbox
- practice
- prioritize
- title
- tone
Lesson 19
- astronaut
- aviation
- coveted
- dedicated
- degree
- demonstrate
- discipline
- expand
- fierce
- multiple
- official
- preferably
- proficient
- rigorous
- select
Lesson 20
- access
- agency
- armoured
- assigned
- automated
- coordinate
- enforce
- establishment
- industrial
- occupation
- patrol
- supervise
- teller
- valuables
- vandalism
Unit 5 review: Crossword puzzle
Lesson 17
Vocabulary | Definitions |
---|---|
accommodate | v. 1. to adjust to or help with something
Also n. accommodation; adj. accommodating |
advance | adv. in advance: ahead of time Carol did not owe any money when she picked up her airline ticket because she had paid for it two months in advance. |
n. 1. act of moving forward
Also n. advancement; v. advance; adj. advanced |
|
appropriate | adj. right for a particular situation or occasion Jean took the appropriate legal steps to deal with her former partner. Also n. appropriateness; adv. appropriately |
attention | n. 1. notice or interest
|
clerk | n. 1. person who keeps the records or accounts for a company or performs general office duties
Also v. clerk |
cooperation | n. the act of working together to achieve a common goal Martha needed the team's cooperation to carry out the big end-of-season sale. Also v. cooperate; adj. cooperative |
depart | v. 1. to leave
Also n. departure |
department | n. one of different areas of specialization that companies, organizations and governments are often divided into (e.g., marketing department, technical department, health department, special education department) The customer service department answers calls from people who have questions about the company's products. Also adj. departmental |
frequently | adv. often It snows frequently during the winter months. Also n. frequency; adj. frequent |
memorandum (memo) |
a short written message used to share information in the workplace; a reminder A memorandum was sent out to remind staff of recent policy changes. |
prepare | v. 1. to get something or someone ready
Also n. preparation, preparedness; adj. prepared |
procedure | n. 1. series of actions done in a certain order or manner, considered the official or accepted way of doing something
Also adj. procedural |
regarding | prep. about; on the subject of I would like to speak with you regarding the planned schedule changes. Also n. regard; v. regard; adv. regardless |
retrieve | v. to find and bring something back from somewhere Carrie's dog will retrieve balls, bones or anything else she throws. Also n. retrieval, retriever |
secretary | n. someone who works in an office, writes letters, makes telephone calls and arranges meetings for a person or for an organization As secretary to the general manager, she was responsible for writing letters to corporate leaders. Also adv. secretarial |
A. Matching meanings
Match the vocabulary words below to their meanings. Use each word once.
- cooperation
- depart
- in advance
- prepare
- retrieve
- memorandum
- regarding
- attention
- frequently
- accommodate
- concentration
- to leave
- repeatedly
- to regain or repossess something
- working together to do something
- earlier than planned
- to train or get ready
- to help someone by providing for their needs
- a brief, written office communication
- in the matter of
Score __/10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- prepare
- department
- cooperation
- clerk
- depart
- retrieve
- attention
- appropriate
- advance
- regarding
- There is a job opening in the advertising section of the company.
- The police were able to recover all of the stolen goods and return them to the rightful owners.
- Economists are paying notice to the high unemployment rate and the low value of the Canadian dollar.
- The salesperson worked at the service desk, taking returns.
- The new computer system is a significant move forward for the department.
- An emergency meeting about a new round of lay-offs will be held tomorrow morning.
- The company has begun to move away from its traditional line of products.
- The travel agency will arrange your itinerary and travel plans well in advance.
- Teamwork means working together to reach a common goal.
- It is important to wear the right clothing to a job interview.
Score ___10
C. Relating Meanings
Three words or ideas on each line are similar and one is different. Circle the one that does not belong.
1. | clerk | salesperson | record keeper | lawyer |
2. | escape | fetch | retrieve | locate |
3. | study | prepare | offer | train |
4. | sharing ideas | giving orders | unity | cooperation |
5. | attention | recognition | facts | focus |
6. | difficult | fitting | appropriate | suitable |
7. | accommodate | lend a hand | cater to | reply |
8. | move ahead | announce | progress | advance |
9. | letter writer | administrative assistant | secretary | gas attendant |
10. | contrary to | with respect to | in connection with | regarding |
Score __/10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary worded below. Use each word once.
- memorandum
- depart
- accommodate
- clerk
- advance
- attention
- procedure
- frequently
- retrieve
- cooperation
- street is to road as method is to
- peace talks are to negotiation as teamwork is to
- kitchen is to feed as hotel is to
- car is to automobile as message is to
- pastry maker is to baker as bank teller is to
- on is to off as arrive is to
- logic is to reason as focus is to
- late is to early as seldom is to
- red light is to stop as green light is to
- loud is to quiet as lose is to
Score __/10
E. Comprehension
Read the memorandum below and answer the questions that follow in complete sentences.
Memorandum
To: Administrative staff: Bookkeepers, secretaries and file clerks
From: Jennifer Waldo
Date: March 25, 2008
Re: Attendance
It has come to my attention that attendance in the clerical department has become an issue in recent months. It has been reported that staff frequently arrive late and depart early. Our policies and procedures manual clearly states that office hours are from 9:00 a.m. to 5:00 p.m. weekdays.
Our customer service staff members depend on this department to be available to prepare documents and retrieve information during these hours. If you need to change your work schedule to accommodate personal appointments, please let your team leader know a few days in advance so that appropriate staffing can be arranged. Thank you for your cooperation regarding this matter.
Jennifer Waldo,
Operations Manager
Questions
1. What three job titles make up the administrative staff?
2. What is the shortened form of the word "memorandum"?
3. "Re" is a short form for "regarding." What is this memorandum regarding?
4. What part of the company is Jennifer Waldo focusing on, and why?
5. If a staff member needs to leave early for an appointment, what does he or she need to do?
Score __/10
Total score __/50
Lesson 18
Vocabulary | Definitions |
---|---|
addressee | n. person that you are sending a letter, email or parcel to; recipient The envelope should show the full mailing address of the addressee, including the postal code. Also n. address; v. address |
briefly | adv. quickly; in a few words While he was waiting to see his client, Ralph briefly reviewed his notes from their last meeting. Also adj. brief |
c.c. | n. a copy of a letter or email sent to someone other than the main recipient Send your request for time off to your manager, with a c.c. to your supervisor. |
conduct | v. 1. to carry out business or lead a tour
Also n. conduct |
courier | n. messenger; someone who delivers letters or packages To make sure the client would receive the package the same day, Carlos called a courier service to pick it up and deliver it. Also v. courier |
develop | v. 1. to invent something or bring something into existence
Also n. development, developer; adj. developmental; adv. developmentally |
discreet | adj. tactful; trustworthy; careful not to give too much information about something that is secret, personal or private It is important for bank tellers to be discreet regarding the financial situation of their clients. Also n. discretion |
forward | v. to send on to someone else When Elsie received a threatening letter from an angry customer, she forwarded it to her lawyer. |
head | adj. main, chief The head gardener made sure that the workers used environmentally friendly sprays. |
n. person in charge The head of the marketing department determines the advertising policy. Also v. head |
|
humorous | adj. funny The audience laughed when the speaker told a humorous story. Also n. humour; adj. humorously |
inbox | n. folder in which email messages you receive are displayed and stored When I returned to work after three weeks away, it took me over an hour to read all the new messages in my inbox. |
practice | n. 1. way of doing things
Also v. practise; adj. practising |
prioritize | v. to determine which of a number of things is most important or urgent and needs to be handled first Denise only had few minutes free to return calls, so she had to prioritize and call the most important client first. Also n. priority; adj. priority |
title | n. 1. description indicating your job or role (e.g., director, assistant)
|
tone | n. 1. attitude or feeling expressed in what you say or write
|
A. Matching Meanings
Match the vocabulary words below to their meanings. Use each word once.
- discreet
- briefly
- prioritize
- inbox
- practice
- head
- develop
- addressee
- c.c.
- humorous
- in a few words
- a copy of an email
- person in charge of an organizational unit
- mailbox for email being received
- to decide what to do first
- person receiving a letter
- comical
- careful in what you say
- to progress
- custom, habit
Score ___10
B. Using the right word
Read the text and fill in the blanks using the vocabulary worded below. Use each word once.
- developed
- prioritize
- forwarded
- tone
- practice
- head
- c.c.
- humorous
- inbox
- conducted
Xavier is in charge of customer relations at the (1) office of a large manufacturing company. When he gets to the office in the morning, his usual (2) is to turn on his computer and check his (3) for new emails. He likes to start the day with a smile by reading one or two (4) messages from friends. Then he skims through the rest of the emails so that he can (5) .
Last Monday, one message in particular caught his attention. It was a customer complaint that the district manager had (6) to him. Noticing that the district manager had also sent a (7) to the company president, Xavier knew the issue was important.
The complaint was from a customer who had purchased a new product the company had (8) . She was not satisfied with the product and said that if the company did not honour the guarantee she would tell the media about the way it (9) business. Xavier knew he would have to be careful and use the right (10) in his reply to her complaint.
Score __/10
C. Relating meanings
Circle the letters that correspond to the correct answer(s) to the questions below. There may be more than one correct answer for each question.
- Which of the following might be sent by courier?
- a monthly magazine
- a birthday present that is almost late
- an important contract
- a washing machine
- Which of the following are examples of an addressee?
- someone sending a letter
- someone receiving an email
- someone signing a contract
- someone buying a product
- Which of the following could be humorous?
- an invoice
- a television show
- a joke
- a comic book
- Which of the following could a company develop?
- a new product
- its employees
- a better manufacturing process
- photographs
- Which of the following could be done briefly?
- summarizing results
- scanning a newspaper article
- filling in a long, complex form
- reading an encyclopaedia
- Which of the following could be a practice?
- a television commercial
- a choir rehearsal
- the usual way of performing a task
- a workout by a football team
- Which of the following items can be forwarded?
- an email you have received
- a letter sent to someone's old address
- a deadline
- a car
- Which of the following can have a title?
- a book
- a car
- the head of a company
- a famous painting
- Which of the following should be discreet?
- a comedian
- a doctor
- a priest
- a psychologist
- Where might you hear a tone?
- in someone's voice
- on the telephone
- in a canoe
- at a piano performance
Score __/10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary worded below. Use each word once.
- develop
- courier
- briefly
- addressee
- inbox
- humorous
- discreet
- head
- forward
- practice
- gift is to recipient as letter is to
- slow is to regular mail as fast is to
- success is to preparation as perfection is to
- send is to receive as outbox is to
- widely known is to confidential as gossipy is to
- at length is to in detail as quickly is to
- copy is to imitate as create is to
- keep is to retain as send is to
- serious is to not funny as amusing is to
- company is to president as unit is to
Score __/10
E. Comprehension
Read the email below and answer the questions that follow in complete sentences.
To: Christine Clerk; Bob Bookkeeper; Ronnie Receptionist; Sam Secretary
Cc: Don Director
Subject: Good practices for email
Our head office recently developed a new email policy which I expect everyone to follow when conducting company business.
1. Make good use of the "Subject" line: Briefly state the subject of the email. If the matter is urgent or you need the addressee to take action, say so. Putting this information in the subject line will help recipients prioritize when faced with an inbox full of new emails.
2. Target your message: Send it only to the person or people directly involved. If you want someone to receive a copy for their information (but no action on their part is needed) put their email address in the "Cc" line.
3. When answering an email, click on "Reply", not "Reply to all", unless you want every single person in the "To" and "Cc" lines to receive your response!
4. Watch your tone: Email exchanges can sometimes seem like conversations; however, be aware that because recipients can't hear your voice or see your body language, they may not understand when you are trying to be humorous.
5. Be discreet: Remember that once an email leaves your outbox it takes on a life of its own. It can easily be forwarded to other people that you did not mean to see it. In addition, it may remain in the system as a lasting record of your comments.
6. When sending an email to someone outside the company include the following information:
- your full name and title
- the name and address of your work unit
- your telephone and fax numbers
- your email address
That way, recipients won't have to look up your contact information if they want to send you something by fax or courier, or speak to you over the phone.
Marnie Manager
Head, Ottawa District Office
Questions
1. Who is receiving a c.c. of this email?
2. Name two good practices when writing emails.
3. Why is it important to include your contact information in an email?
4. What information can you put in the subject line to help recipients prioritize?
5. Why should you be discreet when writing emails?
Score __/10
Total score __/50
Lesson 19
Vocabulary | Definitions |
---|---|
astronaut | n. a person who has been trained to travel in outer space in a spacecraft In July 1969, two astronauts walked on the moon. Also n. astronautics |
aviation | n. the art or science of flying, designing, producing and maintaining aircraft In Northern Canada, where people are dependent on air travel and air freight, aviation is one of the largest industries. Also n. aviator |
coveted | adj. something that many people would like to have It has been suggested that two of the most coveted benefits an employer can offer an employee are flexible hours and a shorter work week. Also v. covet |
dedicated | adj. 1. describes people who give a lot of time and energy to something they believe is very important
Also n. dedication; v. dedicate |
degree | n. 1. qualification given to a student who has successfully completed a course of study at a college or university
|
demonstrate | v. 1. to express or show that you have a particular feeling, quality or ability
Also n. demonstration, demonstrator; adj. demonstrative |
discipline | n. 1. a particular subject, especially a subject studied at a college or university
Also adj. disciplined |
v. to punish someone for something they have done wrong The commanding officer disciplined the soldier for disobeying orders. Also n. disciplinarian; adj. disciplinary |
|
expand | v. to grow or increase in size, number or importance Jerome's family expanded their business into two more provinces last year. Also n. expansion; adj. expandable |
fierce | adj. wild, intense; extremely bad or difficult Competition for the last spot on the team was fierce. Also n. fierceness; adv. fiercely |
multiple | adj. more than one You see more twins and triplets these days because the use of fertility drugs can lead to multiple births. |
official | adj. publicly recognized as legal or authorized Canada has two official languages, English and French. Also adv. officially |
n. someone in an office or position of authority, duty or trust Tara and Henry were married by an official of the church. |
|
preferably | adv. most desirably; if at all possible Preferably, the applicant for this position would be bilingual. Also n. preference; v. prefer; adj. preferable, preferred |
proficient | adj. skilled and experienced in an art, occupation or area of knowledge Sara is proficient in three languages: English, Spanish and French. Also n. proficiency; adv. proficiently |
rigorous | adj. done in a very thorough and strict way The champion maintained a rigorous training schedule throughout the year. Also n. rigour; adv. rigorously |
select | v. to choose a small number of people or things, especially for excellence or a special quality The human resources team had to select five candidates to interview. Also n. selection; adj. selective; adv. selectively |
A. Matching meanings
Match the vocabulary words below to their meanings. Use each word once.
- multiple
- proficient
- coveted
- demonstrate
- fierce
- expand
- discipline
- dedicated
- rigorous
- official
- able to do something well
- done in a thorough manner
- someone who is in a position of authority
- violent
- to present what you know
- desired
- committed to someone or something
- field of study
- to enlarge or develop
- many
Score __/10
B. Using the right word
Fill in the blanks using the vocabulary worded below. Use each word once.
- astronaut
- demonstrate
- dedicated
- rigorous
- fierce
- select
- multiple
- coveted
- aviation
- proficient
- Roberta Bondar was the first Canadian female to go on a space mission.
- The Dionne quintuplets are Canada's most famous children to result from a birth.
- The museum has a special display of antique airplanes from the early twentieth century.
- The battle ended with many casualties and deaths.
- Getting ready for the Olympics involves a training schedule.
- Four years of university and twenty-seven years of experience have made Edmund in the field of marketing research.
- The three candidates wanted the salary and prestige that came with the position of company president.
- The volunteer worked long hours in difficult conditions.
- Catherine was able to her ideas for the advertising campaign during the presentation.
- It is up to the hockey coach to the players who will be on the team.
Score __/10
C. Relating meanings
Circle the letters that correspond to the correct answer(s) to the questions below. There may be more than one correct answer for each question.
- Which of the following can be fierce?
- a battle
- a storm
- desire
- a kitten
- Which of the following could be official?
- a document
- a tax cut
- a law
- the end of a war
- Which of the following might be coveted?
- a used tissue
- a free trip
- an infectious disease
- a worn tire
- Which of the following are likely to be proficient?
- an expert
- someone with a degree
- a new trainee
- a famous artist
- Which of the following might be dedicated?
- an author
- a doctor
- a missionary
- a college student
- Which of the following could be multiple?
- exits from a movie theatre
- candidates chosen to fill one vacancy
- solutions to a problem
- spoken languages
- Which of the following could be rigorous?
- boot camp
- retraining
- resting
- mountain climbing
- Which of the following might be selected?
- a radio station
- a college
- a job applicant
- an accident
- Which of the following could expand?
- population
- a person's mind
- a hospital
- a company
- Which of the following could be a discipline or show discipline?
- political science
- watching television
- good study habits
- practising the piano
Score __/10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary worded below. Use each word once.
- degree
- preferably
- coveted
- official
- select
- aviation
- proficient
- expand
- rigorous
- multiple
- ship is to navigation as airplane is to
- driver training is to licence as university education is to
- consider is to considerably as prefer is to
- admired is to respected as desired is to
- decrease is to increase as shrink is to
- open-minded is to prejudiced as relaxing is to
- singular is to one as plural is to
- refuse is to accept as reject is to
- unapproved is to draft as authorized is to
- unkind is to nice as unskilled is to
Score __/10
E. Comprehension
Read the text below and answer the questions that follow in complete sentences.
How can I become an astronaut?
Because so many people are fascinated with the idea of space travel, competition for a coveted few astronaut positions is fierce. Among those individuals who are selected, many have multiple degrees in medicine, science and/or engineering, while some have military training, and some have aviation flight experience. All, however, are among the best in their chosen fields, and all are dedicated to expanding our scientific knowledge to help improve the quality on Earth and in space.
To improve your chances of becoming an astronaut, consider the following:
- Earn at least one advanced degree in science or engineering
- Become proficient in more than one discipline
- Develop your public speaking skills, preferably in both official languages
- Demonstrate concern for others by taking part in community activities
- Maintain your physical fitness
- Optional: learn to skydive, scuba dive and/or pilot an airplane
Once selected for the astronaut program, astronaut candidates undergo continuous and rigorous training to prepare for missions onboard the space shuttle and/or onboard the International Space Station (ISS).
Source: Canadian Space Agency website.
Questions
1. What types of degrees are needed to become an astronaut?
2. Name two optional skills that an astronaut might have.
3. What must astronauts maintain?
4. Why is the competition for astronaut positions fierce?
5. Once accepted into the program, what must astronauts undergo?
Score __/10
Total score __/50
Lesson 20
Vocabulary | Definitions |
---|---|
access | n. 1. permission or ability to enter a place
Also n. accessibility; v. access; adj. accessible |
agency | n. 1. a business that provides services on behalf of another business
|
armoured | adj. having a protective covering (e.g. bullet-proof, bomb-proof) Mike's favourite job was transferring bank money to different locations in an armoured truck. Also n. armour; v. armour |
assigned | adj. for which a person is responsible; at which a person is supposed to be The current policy does not grant employees on duty the right to leave their assigned posts to attend general meetings. Also n. assignment; v. assign |
automated | adj. performed by machine rather than by people Some people would say that the automated world has increased rather than decreased our workload. Also n. automation; v. automate; adj. automatic |
coordinate | v. to have things or people act together in a smooth, effective way David was asked to coordinate the work schedule while the supervisor was on holidays. Also n. coordination, coordinator; adj. coordinated |
enforce | v. to make people follow laws or rules As part of the security team for a famous musician, Adam's job was to enforce the "no entrance" policy at the stage door. Also n. enforcement, enforcer, enforceability; adj. enforceable |
establishment | n. 1. place of business or residence
Also v. establish; adj. established |
industrial | adj. relating to companies whose main business is manufacturing Tom's factory is in the industrial part of the city. Also n. industry, industrialization; v. industrialize; adj. industrialized |
occupation | n. a person's job or regular activity Many occupations require specific training or experience. Also v. occupy; adj. occupational; adv. occupationally |
patrol | v. to move around an area to make sure there is no trouble there As a police officer, it was her job to patrol different parts of the city every day. Also n. patrol, patroller, patrolman, patrolwoman |
supervise | v. to make sure that someone or something is performing correctly My boss asked me to supervise the training of the two new staff members. Also n. supervisor, supervision; adj. supervisory |
teller | n. someone who serves customers at a bank by handling their deposits and withdrawals The bank is training a new teller to cover Francine's maternity leave. |
valuables | n. items that are worth a lot of money, especially jewellery The Smith family kept their valuables in a safe behind a picture in their living room. Also n. value, valuation; adj. valuable |
vandalism | n. damage done to public property on purpose The vandalism at the school this year included broken windows, damaged gym equipment and graffiti. Also v. vandalize |
A. Matching meanings
Match the phrases in Column A with those in Column B to make complete sentences. Put the correct letters on the lines provided. Use each phrase once.
Column A
- _ An automated bank machine
- _ Large companies are often referred to as being part of
- _ The United Nations sent representatives to the war-torn country
- _ A person's occupation
- _ Police officers patrol the roads on holiday weekends
- _ When work is assigned to you
- _ The laws of a country are enforced
- _ An industrial park is an area
- _ Writing graffiti on public property
- _ If your work is strictly supervised
Column B
- is a form of vandalism.
- it is carefully examined and monitored.
- to coordinate a plan for peace.
- where factories are located.
- "the establishment."
- by the police forces and the court system.
- to watch for reckless drivers.
- may be referred to as a job or career.
- you are expected to complete it.
- gives access to bank accounts 24 hours a day.
Score __/10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- vandalism
- valuables
- automated
- establishments
- patrol
- access
- coordinated
- supervise
- teller
- enforce
- At the bank, the woman who cashed my paycheque advised me to open a savings account.
- My husband insists on keeping our savings bonds and expensive jewellery in our safety deposit box at the bank.
- It was her job to direct and oversee the activities of the daycare centre.
- Many commercial places where we can do business are conveniently located in the strip mall.
- Stricter regulations are required to make people obey the patent laws.
- More officers were sent to watch for illegal entry at the border.
- The troublesome youths were sent to jail for damaging public property.
- The downtown merchants combined their efforts to organize an annual sidewalk sale.
- Most modern factories are operated by computerized machines.
- Using the public library and the Internet, I can easily locate any information I require.
Score __/10
C. Relating meanings
Circle the letters that correspond to the correct answer(s) to the questions below. There may be more than one correct answer for each question.
- Which of these things cannot be enforced?
- weather
- town by-laws
- regulations
- attendance
- Which of the following are considered valuable?
- investments
- family
- Rolex watch
- plastic cutlery
- Which establishments would you find in an industrial area?
- hair salon
- restaurant
- furniture factory
- textile mill
- Which of the following are occupations?
- lawyer
- judge
- baseball player
- candle snuffer
- Which of the following can be supervised?
- departments
- schools
- students
- clouds
- Which of the following can be assigned?
- homework
- tornado
- projects
- soldiers
- Which of the following can be vandalized?
- building
- cemetery
- person
- pet
- Which of the following would you generally have access to?
- someone else's safety deposit box
- a secret government document
- an unlisted phone number
- a library
- Which of the following would not likely be armoured?
- bicycle
- army tank
- truck picking up money
- snowmobile
- Which of the following would not be considered an agency?
- Children's Aid Society
- Humane Society
- jewellery store
- Food Bank
Score __/10
D. Analyzing and comparing words
Circle the two words in each row that are either a pair of synonyms or a pair of antonyms. Circle S for synonym or A for antonym.
1. | superior | supervise | establishment | manage | S | A |
2. | industrial | machinery | residential | technical | S | A |
3. | buildings | vandalism | supervise | restoration | S | A |
4. | access | attend | admittance | disallow | S | A |
5. | automated | technical | computerized | machines | S | A |
The prefix "auto" means "self."
- Automatic means working by itself.
- Automobile means a self-moving vehicle.
- Autograph means writing your own name.
- Automated means using automatic equipment.
- An autobiography is a story you write about yourself.
Fill in the blanks below using the words automatic, automobile, autograph, automated and autobiography.
- When management installed computerized machinery and the factory became , several workers were laid off.
- The hockey fan waited outside the arena to try to get the of his favourite player.
- The first was called a "horseless carriage" because it moved under its own power and did not need to be pulled.
- Modern homes are equipped with appliances, which save time and effort.
- Have you read Benjamin Franklin's and what he wrote about his experiments with electricity?
Score__ /10
E. Comprehension
Read the occupational profile below and answer the questions that follow in complete sentences.
Security guards and related occupations (NOC 6651)
Nature of the work
Security guards and other related workers guard property against theft and vandalism, control access to establishments, maintain order and enforce regulations at public events and within establishments. This occupation also includes gate attendants, bodyguards, bouncers, commissionaires and crossing guards. They are employed by private security agencies, retail stores, industrial establishments, museums and other establishments.
Main duties
The duties of people in these occupations may require them to control access to establishments, issue passes and direct visitors to appropriate areas. They may patrol assigned areas to guard against theft, shoplifting, vandalism and fire. They may enforce regulations of an establishment to maintain order or perform security checks of passengers and luggage at airports. They may drive and guard armoured trucks and deliver cash and valuables to banks, automated teller machines and retail establishments. They may also supervise and coordinate the activities of other security guards.
Source: Work Futures: British Columbia Occupational Outlooks, Employment and Skills Development Canada (B.C./Yukon Region) and B.C. Ministry of Advanced Education.
Questions
1. What are the main duties of security guards?
2. Name three types of establishments that might hire security guards.
3. How do security guards control the movement of people from one area to another?
4. What crimes would a security guard watch out for while patrolling an assigned area?
5. What would security guards supervise and coordinate?
Score __/10
Total score /50
Vocabulary review: Unit 5
Across
2. a person's job
4. desired by many
6. way of doing things
9. to make or manufacture
10. qualification of a university graduate
11. a business that offers a service to a person or another business
15. series of actions done in a certain order or manner
16. to get something back
17. place where emails are received
18. often
Down
1. more than one
3. synonym for "organize"
5. items that are worth a lot of money
7. find ways to help
8. synonym for "show"
11. to give someone permission to what they need
12. an employee who keeps records
13. someone who travels in space
14. to direct and oversee
15. to guard an area
Unit 5 word list
- access (20)
- accommodate (17)
- addressee (18)
- advance (17)
- agency (20)
- appropriate (17)
- armoured (20)
- assigned (20)
- astronaut (19)
- attention (17)
- automated (20)
- aviation (19)
- briefly (18)
- c.c. (18)
- clerk (17)
- conduct (18)
- cooperation (17)
- coordinate (20)
- courier (18)
- coveted (19)
- dedicated (19)
- degree (19)
- demonstrate (19)
- depart (17)
- department (17)
- develop (18)
- discipline (19)
- discreet (18)
- enforce (20)
- establishment (20)
- expand (19)
- fierce (19)
- forward (18)
- frequently (17)
- head (18)
- humorous (18)
- inbox (18)
- industrial (20)
- memorandum (17)
- multiple (19)
- occupation (20)
- official (19)
- patrol (20)
- practice (18)
- preferably (19)
- prepare (17)
- prioritize (18)
- procedure (17)
- proficient (19)
- regarding (17)
- retrieve (17)
- rigorous (19)
- secretary (17)
- select (19)
- supervise (20)
- teller (20)
- title (18)
- tone (18)
- valuables (20)
- vandalism (20)
Unit 6
Lesson 21
- adjournment
- agenda
- approval
- credit
- distribute
- minutes
- national
- order
- previous
- project
- purchasing
- regular
- submit
- unanimously
- upgrading
Lesson 22
- administrative
- anticipate
- basic
- capability
- clearance
- exercise
- permanent
- pressure
- result
- specify
- switchboard
- term
- transfer
- vacancy
- valid
Lesson 23
- approximately
- behalf
- certified
- custodian
- draft
- inactive
- negotiable
- outstanding
- prescribe
- prior
- regulate
- relation
- represent
- unclaimed
- worth
Lesson 24
- achieve
- challenge
- competitive
- drastically
- driven
- enhance
- ensure
- formal
- foundation
- globalization
- literacy
- pursue
- refer
- respond
- technology
Unit 6 review: Crossword puzzle
Lesson 21
Vocabulary | Definitions |
---|---|
adjournment | n. the end, pause, rest or delay during a formal meeting or trial The adjournment of the trial meant that the case would not be settled until after the holidays. Also v. adjourn |
agenda | n. a of items that need to be discussed at a meeting; a of things to do or vote on Georgina asked for fire safety to be put on the agenda for the next meeting. |
approval | n. the act of giving permission Sandra received approval from the accounting manager to attend the convention in May. Also v. approve |
credit | n. 1. a system that provides time before payment is due
Also n. creditor; v. credit; adj. creditable |
distribute | v. to deliver something to a number of people Penny's job at the law firm was to distribute incoming mail and collect outgoing mail. Also n. distribution |
minutes | n. the written record of items that were discussed or decided on at a meeting The minutes from last week's meeting included details on the marketing plan. |
national | adj. relating to a whole country and its people Canada's official national winter sport is ice hockey, and its national summer sport is lacrosse. Also n. nation, nationality, nationalism; adv. nationally |
order | n. 1. call to order: official opening of a meeting
Also n. orderliness; v. order; adj. orderly |
previous | adj. before Lisa found the training for her new job rather easy, as she had already learned many of the tasks at her previous job. Also adv. previously |
project | n. a section of work or activity with one or more specific goals and scheduled start and end dates Jessica was praised for successfully managing the company's national advertising project. |
purchasing | n. buying Most large companies have a purchasing department that is responsible for buying all the equipment, supplies and services used by the company. Also n. purchase, purchaser; v. purchase |
regular | adj. usual, standard The regular start time for the meeting is 10:00 a.m., but this week it was changed to 2:00 p.m. Also n. regularity; adv. regularly |
submit | v. 1. to give to someone for a decision
Also n. submission; adj. submissive; adv. submissively |
unanimously | adv with all members of the group agreeing on a decision
At their fall meeting, the members of the Social Committee decided unanimously that the Committee would organize five events for the following year. Also n. unanimity; adj. unanimous |
upgrading | n. 1. the act of improving the condition of a thing
|
A. Matching meanings
Match the vocabulary words below to their meanings. Use each word once.
- submit
- unanimously
- distribute
- regular
- previous
- approval
- agenda
- project
- national
- minutes
- of things to do
- regarding the whole country
- to hand out
- happening before
- usual
- to hand in
- as one
- task
- official notes of a meeting
- consent
Score__ /10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- adjournment
- upgrading
- agenda
- previous
- purchasing
- credit
- minutes
- national
- unanimously
- distribute
- Claire planned to give out copies of the company newsletter after lunch on Friday.
- The staff voted 100 percent in favour of giving money from its social fund to a staff member whose child needed special medical equipment.
- The judge ordered an interruption of the trial until Monday morning at 9:00 a.m.
- Hector went to the store to talk to someone about improving his computer.
- Several proposals from staff members were added to the of items to be discussed for next month's meeting.
- My brother and his wife pay the amount owing on their charge account cards every month.
- The secretary was off sick, so one of the board members took the written record of the meeting.
- Do you watch the countrywide news as well as the local news?
- Ordering and paying for new books for the school was Joan's responsibility.
- The former manager was friendly with everyone, but not very efficient at his job.
Score___/10
C. Relating meanings
- submit
- regular
- previous
- distribute
- approval
- project
- upgrading
- order
- agenda
- adjournment
A synonym is a word that means the same or almost the same as another word.
Match a vocabulary word in the above with its synonym below.
1. postponement ________________________
2. improving ________________________
3. task ________________________
4. to-do ________________________
5. permission ________________________
An antonym is a word that means the opposite of another word.
Match a vocabulary word in the above with its antonym below.
6. following ________________________
7. confusion ________________________
8. collect ________________________
9. occasional ________________________
10. resist ________________________
Score__ /10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary worded below. Use each word once.
- national
- adjournment
- order
- previous
- upgrading
- credit
- distribute
- submit
- agenda
- regular
- withdrawal is to deposit as debit is to
- Ontario is to provincial as Canada is to
- get is to receive as hand in is to
- state is to statement as adjourn is to
- noise is to quiet as mess is to
- after is to next as before is to
- weight-lifting is to strengthening as adult education is to
- unfaithful is to disloyal as usual is to
- email is to send as report is to
- concert is to program as meeting is to
Score__ /10
E. Comprehension
Read the text below and answer the questions that follow in complete sentences.
National Office Services
Meeting Minutes
December 15
Opening:
The regular meeting of National Office Services was called to order at 10:15 a.m. on December 15, in Halifax, by Gregory Green.
Present: Loretta Bartlett, Joan Scarlett, Debbie Bowring, John Francis, Sandra Farnorth, Jennifer Waldo
- Approval of agenda
The agenda was unanimously approved as distributed.
- Approval of minutes
The minutes of the previous meeting were unanimously approved as distributed.
- Open Issues
- Skills upgrading: Loretta reported that the skills upgrading project will begin at the end of the month.
- Hiring: John and Joan will interview candidates for two positions.
- New Business
- Credit cards: New employee credit cards are available at the accounting office.
- Review of purchasing policies: A number of possible changes were discussed. Debbie is to prepare a draft document and submit it at the February meeting.
- Agenda for next meeting
- Skills upgrading project
- Orientation of new employees
Adjournment:
The meeting was adjourned at 12:35 p.m. by Gregory Green. The next meeting will be held at 10:15 a.m. on January 15, in Halifax.
Minutes prepared by: Jennifer Waldo
Questions
1. Where and when will the next meeting be held?
2. Who prepared the minutes?
3. When was the meeting called to order?
4. Under what heading does review of purchasing policies come?
5. What are the agenda items for the next meeting?
Score__ /10
Total score__ /50
Lesson 22
Vocabulary | Definitions |
---|---|
administrative | adj. related to the organization and management of business matters
The administrative staff met in the boardroom to discuss this year's budget. Also n. administration; v. administer, administrate; adv. administratively |
anticipate | v. to expect that something will happen They anticipated that there would be over 500 applicants for the position. Also n. anticipation; adj. anticipated |
basic | adj. simple, not complicated After the interview, they tested me to evaluate my basic math skills. Also n. basics; adv. basically |
capability | n. ability to do things and achieve results effectively
These tests are beyond the capabilities of an elementary school student. Also adj. capable; adv. capably |
clearance | n. 1. permission for something; confirmation that official conditions are met
Also v. clear |
exercise | v. 1. to put into action; use or employ 2. to engage in physical activity
Also n. exercise |
permanent | adj. lasting for a very long time or indefinitely Mary was offered a permanent position with the company. Also n. permanence, permanency; adv. permanently |
pressure | n. 1. stress caused by responsibilities or demands
Also v. pressure, press |
result | v. result in: to cause something to happen; to bring about an outcome Failure to pay your telephone bill could result in services being disconnected. |
n. outcome that happens because something else has caused it to happen We waited until midnight to find out the election results. |
|
specify | v. to describe something very clearly and exactly Could you specify which date you prefer for delivery? Also n. specification; adj. specific; adv. specifically |
switchboard | n. a piece of equipment used to direct telephone calls that are made to and from a particular location In 1950 Bernice worked on the switchboard, putting telephone calls through to company employees. |
term | n. 1. one of the conditions of an agreement
|
transfer | v. to send something or someone from one person, place or position to another Next September Kurt and his wife will be transferring their three children from the local public school to a private school. Also n. transfer; adj. transferable |
vacancy | n. a position, office or lease that is unfilled or unoccupied When Leslie called this morning, the manager told her there was one vacancy, for the position of front desk clerk. Also v. vacate; adj. vacant; adv. vacantly |
valid | adj. 1. effective or legal within a time limit
Also n. validation, validity; v. validate |
A. Matching meanings
Match the phrases in Column A with those in Column B to make complete sentences. Put the correct letters on the lines provided. Use each phrase once.
Column A
- _ To specify your preference is to
- _ If your licence is valid, it is
- _ A vacancy refers to
- _ To exercise your rights is to
- _ An administrative job involves
- _ A result is
- _ If you anticipate something, you
- _ To have clearance is to have
- _ Pressure refers to
- _ Having good physical capabilities means having
Column B
- directing or organizing business matters.
- the outcome of an action or process.
- claim what you are entitled to.
- something that is not taken or filled.
- permission to enter or to do something.
- legal and can be used until it expires.
- state clearly what you want.
- expect something to happen.
- a strong, coordinated, active body.
- stressful demands on your time, attention or energy.
Score__ /10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- transferring
- specify
- pressure
- exercise
- terms
- clearance
- basic
- switchboard
- permanent
- anticipated
- With a simple understanding of accounting, Greta was able to do well in the training for the accounts payable position.
- The couple next door were very happy with the conditions of their rental contract.
- Helena accepted a promotion and will be moving to the head office.
- The accounting manager expected a delay in the hiring process, so he kept the temporary worker from the agency for another month.
- In the box on the right, please state which size you need.
- The recent change in management has put a lot of strain on Beverley.
- Carlos gave up his steady position at the railroad so that he could return to school.
- The snowfall was so heavy, the pilot wasn't sure he would get permission to land.
- The young woman who started at reception last week needs to use some discretion in what she says to the hotel clients.
- They were using the same telephone equipment that was there when the company opened 25 years ago.
Score__/10
C. Relating meanings
- clearance
- result
- valid
- terms
- vacant
- capabilities
- specify
- basic
- permanent
- pressure
A synonym is a word that means the same or almost the same as another word.
Match a vocabulary word in the above with its synonym below.
1. conditions ________________________
2. approval ________________________
3. indicate ________________________
4. outcome ________________________
5. stress ________________________
An antonym is a word that means the opposite of another word.
Match a vocabulary word in the above with its antonym below.
6. complex ________________________
7. worthless ________________________
8. inabilities ________________________
9. temporary ________________________
10. occupied ________________________
Score __/10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary worded below. Use each word once.
- permanent
- switchboard
- transferring
- administrative
- terms
- vacancy
- result
- clearance
- pressure
- valid
- bank is to financial as office is to
- stop is to go as refusal is to
- problems are to worry as demands are to
- regulations are to rules as conditions are to
- showing is to presenting as moving is to
- low is to high as temporary is to
- present is to gift as opening is to
- loud is to quiet as expired is to
- question is to answer as cause is to
- email is to computer as phone call is to
Score __/10
E. Comprehension
Read the job advertisement below and answer the questions that follow in complete sentences.
Title: Administrative Clerk (Telephone operator / Administrative clerk) (NOC: 1441)
Terms of employment: permanent, full time, day
Salary: Negotiable
Anticipated start date: April 15
Location: Moncton, NB (1 vacancy)
Skill requirements:
Education: Completion of high school
Experience: 1 - 2 years
Languages: Speak English, read English, write English
Business equipment and computer applications: Windows, General office equipment, Electronic mail, Electronic scheduler, WordPerfect, MS Word, MS Excel, Internet browser
Typing (words per minute): 0 - 40 wpm
Specific skills: Maintain inventory of office supplies, Order supplies and equipment, Provide information to staff and the general public, File documents
Security and safety: Basic security clearance
Work conditions and physical capabilities: Work under pressure, Attention to detail
Transportation / travel information: Valid driver's licence, Public transportation is available
Essential skills: Reading text, Document use, Oral communication, Working with others, Problem solving, Critical thinking, Finding information, Computer use, Continuous learning
Other information: One year general clerical plus one year switchboard operator experience required. Responsible for transferring calls. Ability to exercise diplomacy with incoming calls. Provide clerical/admin support. Must obtain/hold non-sensitive security clearance. Must hold valid Canadian driver's licence.
Employer: XYZ
How to apply:
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
By fax: (506) 444-4444
Questions
1. List the computer applications you need to know for this position.
2. How many words per minute do you need to be able to type in this position?
3. How many years of experience are required for this position?
4. What happens if you don't apply for the job in the manner specified?
5. Name two specific skills that you need to be able to do this job.
Score __/10
Total score __/50
Lesson 23
Vocabulary | Definitions |
---|---|
approximately | adv. close to a particular number or time; not exactly Susan lives approximately three kilometres from the mall. Also n. approximation; v. approximate; adj. approximate |
behalf | n. on behalf of: as a representative of someone else After his father died, John handled the finances on behalf of his mother, who was sick. |
certified | adj. 1. guaranteed by the bank
Also n. certification; v. certify; adj. certifiable; adv. certifiably |
custodian | n. a person or body responsible for protecting or maintaining something The trust company is a custodian for its clients' records and assets. Also n. custody; adj. custodial |
draft | n. 1. an order for money to be paid by a bank, usually to another bank
Also v. draft |
inactive | adj. in a state of doing nothing The free email account was suspended because it had been inactive for more than 60 days. Also n. inactivity |
negotiable | adj. 1. a financial document (or "instrument") that can be exchanged for an amount of money
Also n. negotiation; v. negotiate |
outstanding | adj. 1. unsettled; not yet paid, solved or done
Also adv. outstandingly |
prescribe | v. 1. to set, pre-arrange or dictate
Also n. prescription; adj. prescriptive; adv. prescriptively |
prior | adv. prior to: before Prior to the meeting, Eleanor arranged for a caterer, set up the projector, and made copies of the agenda. Also adj. prior |
regulate | v. to control by a system or set of rules You can regulate the temperature in the room by adjusting the thermostat. Also n. regulation; adj. regulatory |
relation | n. 1. in relation to: in comparison with
Also n. relationship; v. relate; adj. related |
represent | v. to have permission to act or speak for someone else As a lawyer, Catherine's job was to represent her client to the best of her ability. Also n. representative, representation |
unclaimed | adj. describes money or property that the rightful owner has not taken possession of The police sold all of the unclaimed items at an auction. |
worth | adj. of a value equivalent to My parents' house is worth three times what they paid for it because the value has gone up over time. Also n. worth |
A. Matching meanings
Match the vocabulary words below to their meanings. Use each word once.
- represent
- approximately
- outstanding
- relation
- inactive
- prescribed
- prior
- regulate
- worth
- draft
- connection
- doing nothing
- to write the first copy of a document
- value of something
- to control by a system or set of rules
- much better than usual
- roughly
- previous
- according to written legal guidelines
- to have permission to act or speak for someone else
Score __/10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- worth
- in relation to
- custodian
- prior
- outstanding
- unclaimed
- negotiable
- certified
- approximately
- represent
- The bank charged a fee to have the cheque guaranteed.
- The appraiser told Mark and Samantha that the ring was valued at five thousand dollars.
- We worked out that the damage to our basement would cost something like fifteen thousand dollars to repair.
- Eleanor had three bridal showers previous to her wedding.
- At the end of the evening, there were four jackets that remained unspoken for at the coat check.
- I was sure I had paid the unpaid balance on this account.
- A bank draft is exchangeable, because it can be exchanged for money.
- Larry hired a lawyer to speak for him in court.
- Anna could not figure out where she was with reference to the map.
- There are three trust companies in town that you can choose from to act as guardian of your estate.
Score__/10
C. Relating meanings
- approximately
- outstanding
- prior
- regulated
- negotiable
- custodian
- unclaimed
- draft
- inactive
- represent
A synonym is a word that means the same or almost the same as another word.
Match a vocabulary word in the above with its synonym below.
1. speak for ________________________
2. exchangeable ________________________
3. rough copy ________________________
4. controlled ________________________
5. guardian ________________________
An antonym is a word that means the opposite of another word.
Match a vocabulary word in the above with its antonym below.
6. following ________________________
7. taken ________________________
8. paid ________________________
9. exactly ________________________
10. being used ________________________
Score __/10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary worded below. Use each word once.
- custodian
- relation
- worth
- outstanding
- draft
- prescribed
- prior
- inactive
- approximately
- regulate
- peacemaker is to diplomat as caregiver is to
- energetic is to lazy as busy is to
- calculation is to exactly as estimation is to
- votes are to popularity as assets are to
- paid is to settled as owing is to
- dam is to control as traffic light is to
- friendship is to companionship as association is to
- after is to before as following is to
- person is to cheque as bank is to
- planned is to organized as dictated is to
Score __/10
E. Comprehension
Read the article below and answer the questions that follow in complete sentences.
Bank of Canada
How much money is held at the Bank of Canada as unclaimed balances?
At the end of December 2006, approximately 845,000 unclaimed balances, worth some $294 million, were on the Bank's books. Over 88% of these were under $500, representing 22% of the total value outstanding. The oldest balance dates back to 1900.
Unclaimed balances
An "unclaimed balance" is a Canadian-dollar deposit or negotiable instrument, issued or held by a federally regulated bank or trust company. It can be in the form of a deposit account, bank draft, certified cheque, deposit receipt, money order, Guaranteed Investment Certificate (GIC), term deposit, credit card balance or traveller's cheque.
When there has been no owner activity in relation to the balance for a period of 10 years and the owner cannot be contacted by the institution holding it, the balance is turned over to the Bank of Canada, which acts as custodian on behalf of the owner.
Notice
Following amendments that came into effect March 29, 2007, the following limits are prescribed in federal legislation.
- The Bank of Canada will now hold unclaimed balances for 30 years, once they have been inactive for 10 years at the financial institutions. Therefore, balances will now be held for a total of 40 years prior to being considered abandoned once and for all.
- Only balances of less than $1,000 will be lost forever after the forty-year period. Previously, the limit was less than $500.
Adapted from the Bank of Canada website:
Questions
1. What percentage of the unclaimed balances were under $500?
2. What changes came into effect after the amendments were passed?
3. What happens when an account has been inactive for 40 years?
4. How many unclaimed balances were being held by the Bank of Canada in 2006?
5. Name three negotiable instruments.
Score __/10
Total score __/50
Lesson 24
Vocabulary | Definitions |
---|---|
achieve | v. to succeed in doing or gaining something that requires hard work Mark is working very hard to achieve success in the world of finance. Also n. achievement, achiever; adj. achievable |
challenge | n. something that requires a lot of effort in order to be done successfully and that tests a person's ability or determination It was a challenge for Barney to finish his project on time because of the tight deadlines. Also v. challenge; adj. challenging |
competitive | adj. 1. able to match or be better than someone or something else
Also n. competition, competitor; v. compete; adv. competitively |
drastically | adv. greatly; with noticeable effects When they won the lottery, their financial situation changed drastically. Also adj. drastic |
driven | adj. motivated; ambitious; having a strong need to achieve Valerie is driven by a desire to attend college. Also n. drive; v. drive |
enhance | v. to improve the strength, worth or beauty of something The quality of pictures on the television has been enhanced by new technology. Also n. enhancement |
ensure | v. to make sure that something happens While we're away, please ensure that the garbage is put out and the mail is collected. |
formal | adj. 1. describes education or training received in school
Also n. formality; adv. formally |
foundation | n. 1. the basis of something, such as a building or an idea
|
globalization | n. the process by which countries around the world are becoming interconnected economically, politically, technologically and culturally Some say that globalization has helped reduce poverty in many developing countries. Also v. globalize; adj. global |
literacy | n. 1. the ability to read and write
Also adj. literate |
pursue | v. 1. to work hard to achieve or obtain something
Also n. pursuer, pursuit; adj. pursuable |
refer | v. 1. to relate to or describe
Also n. referral, reference |
respond | v. to react with words or actions to something that has been said or done Tammy didn't respond to my telephone call, so I assume her brother didn't give her my message. Also n. response, respondent |
technology | n. 1. a process or invention arising from applied science and designed for dealing with a particular task or problem
Also n. technologist; adj. technological; adv. technologically |
A. Matching meanings
Match the vocabulary words below to their meanings. Use each word once.
- competitive
- ensure
- formal
- enhance
- pursue
- technology
- refer
- challenge
- literacy
- achieve
- able to match or be better than others
- to send a person to someone else for information or help
- a type of education obtained at a school
- the ability to read and write
- to strive for something
- knowledge, equipment and methods that are used in science and industry
- to make sure something takes place
- an invitation to try something hard
- to make something better than it was
- to gain through hard work
Score __/10
B. Using the right word
Replace the bolded word(s) with a vocabulary word that has a similar meaning. Put the correct answer in the space provided. Use each word once.
- globalization
- respond
- achieve
- literacy
- drastically
- driven
- pursue
- technology
- foundation
- challenge
- World-wide economic and trade activity has had a large impact on industry in Canada.
- Garth refused to reply to the accusations that he had let the team down on purpose.
- All three of the children in that family were motivated to succeed.
- The price on the house they wanted had been greatly reduced.
- Gloria has the talent and desire to go after a career in design.
- Computers and other kinds of communications tools have been a major force behind globalization.
- Tammy's goal was to attain a higher mark in engineering than her brother.
- Educators believe that phonics, or sounding words out, is the basis of an effective reading program.
- Computer know-how is necessary in today's economy.
- Dare yourself and there will be rewards.
Score __/10
C. Relating meanings
- pursue
- respond
- foundation
- technology
- competitive
- achieve
- enhance
- drastically
- driven
- challenge
A synonym is a word that means the same or almost the same as another word.
Match a vocabulary word in the above with its synonym below.
1. chase after ________________________
2. improve ________________________
3. test ________________________
4. basis ________________________
5. machinery ________________________
An antonym is a word that means the opposite of another word.
Match a vocabulary word in the at the top of the page with its antonym below.
6. slightly ________________________
7. fail at ________________________
8. ignore ________________________
9. cooperative ________________________
10. unmotivated ________________________
Score __/10
D. Analyzing and comparing words
An analogy is a comparison between two things that are alike, opposite or related in some way. Complete the analogies using the vocabulary worded below. Use each word once.
- globalization
- achieve
- drastically
- pursue
- formal
- enhance
- driven
- foundation
- technology
- respond
- study is to train as work toward is to
- calmly is to frantically as moderately is to
- support is to encourage as accomplish is to
- minor is to important as casual is to
- enquire is to ask as answer is to
- animal is to biology as computer is to
- focus is to attention as groundwork is to
- exercise is to tone as remodel is to
- separated is to isolation as connected is to
- contentment is to satisfied as ambition is to
Score __/10
E. Comprehension
Read the article below and answer the questions that follow in complete sentences.
Globalization and new technologies have drastically changed the
workplace. The following article talks about the importance of
education and continuous learning.
Workplace literacy
In the new economy, where jobs are driven by technology and information, lifelong learning is key to ensuring that Canada continues to be productive, globally competitive and economically secure. The country's success in the knowledge-based economy depends on the ability of its workforce to respond to new challenges and pursue lifelong learning opportunities.
Literacy has become an important issue for business and labour. Workplace literacy refers to the essential skills that people need at work, such as reading, writing and numeracy. It also includes critical thinking and problem solving. Canadians with strong literacy skills have better paying jobs and are less likely to become unemployed than those with lower literacy levels. The opportunity to use literacy skills on the job can actually help people maintain and enhance these skills, long after they have completed their formal education.
In the knowledge-based economy, Canada's success depends on the ability of its workforce to respond to new challenges. This is a national challenge that no single government can deal with alone. To achieve this goal, we must continue to work together with other governments, literacy partners and business and labour groups, to strengthen literacy and other essential skills that are the foundation of lifelong learning.
Questions
1. Explain what literacy means in this article.
2. What does Canada's success depend on?
3. Why is lifelong learning important for Canada?
4. What advantages do Canadians with high literacy skills have over those with lower literacy skills?
5. According to the article, is Canada globally competitive?
Score __/10
Total score __/50
Vocabulary review: Unit 6
Across
1. antonym for "cooperative"
3. to direct someone to another place
7. having a strong desire to succeed
8. describes a financial document that can be exchanged for money
9. to make sure something happens
12. to answer; to reply
16. expected to happen
19. unoccupied position
20. antonym for "exactly"
21. synonym for "hand in"
22. to make something better than it was
23. of items that need to be talked about at a meeting
24. to deliver something to a number of people
Down
2. antonym for "temporary"
4. to explain something clearly and exactly
5. by all members of a group, with no one disagreeing
6. happening at a set time or working in a normal way
10. for the benefit of someone else: on their _______
11. responsibility and stress
13. unsettled; not yet paid, solved or done
14. written order for money that is paid by a bank, usually to another bank
15. pause, rest or delay during a formal meeting or trial
17. guardian of someone else's assets
18. legal or not expired
Unit 6 word list
These are the vocabulary words from Unit 6. The number beside each word indicates the lesson in which it was studied.
- achieve (24)
- adjournment (21)
- administrative (22)
- agenda (21)
- anticipate (22)
- approval (21)
- approximately (23)
- basic (22)
- behalf (23)
- capability (22)
- certified (23)
- challenge (24)
- clearance (22)
- competitive (24)
- credit (21)
- custodian (23)
- distribute (21)
- draft (23)
- drastically (24)
- driven (24)
- enhance (24)
- ensure (24)
- exercise (22)
- formal (24)
- foundation (24)
- globalization (24)
- inactive (23)
- literacy (24)
- minutes (21)
- national (21)
- negotiable (23)
- order (21)
- outstanding (23)
- permanent (22)
- prescribe (23)
- pressure (22)
- previous (21)
- prior (23)
- project (21)
- purchasing (21)
- pursue (24)
- refer (24)
- regular (21)
- regulate (23)
- relation (23)
- represent (23)
- respond (24)
- result (22)
- specify (22)
- submit (21)
- switchboard (22)
- technology (24)
- term (22)
- transfer (22)
- unanimously (21)
- unclaimed (23)
- upgrading (21)
- vacancy (22)
- valid (22)
- worth (23)
Answer key
Unit 1
Lesson 1 – Answers
A. Matching meanings
- continuous
- focused
- manuscript
- quality
- investing
- contribute
- performance
- essential
- confident
- fascinated
B. Using the right word
- career
- quality
- performance
- fascinated
- sponsored
- skills
- numeracy
- oral
- focused
- confident
C. Relating meanings
- d
- d
- b
- a
- d
- c
- b
- a
- c
- c
D. Analyzing and comparing words
- career
- continuous
- confident
- oral
- fascinated
- numeracy
- essential
- focused
- sponsor
- skills
E. Comprehension
- Essential skills can help people carry out different tasks, provide a starting point for learning other skills, and help them adjust to change and get better jobs.
- After she finished upgrading, Anne helped write a historical manuscript about the building she worked in.
- Anne now works for a major food company.
- As part of a continuous learning program, Anne completed her GED and obtained a certificate from the American Society for Quality.
- Anne was given the job because she had experience and was a quick learner.
Lesson 2 – answers
A. Matching meanings
- g
- h
- i
- a
- j
- f
- c
- b
- e
- d
B. Using the right word
- urgent
- option
- recycle
- contact
- business
- competition
- quote
- review
- facsimile
- reply
C. Relating meanings
- facsimile
- review
- comment
- option
- business
- reply
- obtain
- urgent
- contact
- receive
D. Analyzing and comparing words
- reinvest
- review
- refocus
- recycle
- reconnect
E. Comprehension
- There are two pages being sent including the cover sheet.
- George received a quote from Bob's competitor.
- If George wanted an immediate reply he would check mark the Urgent box.
- The facsimile is being sent to Bob Davis at A Paper Company.
- George should have check marked please review, please reply or please comment.
Lesson 3 – Answers
A. Matching meanings
- attitude
- organization
- professional
- support
- gossip
- mutual
- dramatics
- diplomat
- positive
- success
B. Using the right word
- key
- environment
- reliable
- positive
- encourage
- initiative
- diplomat
- attitude
- mutual
- support
C. Relating meanings
- c
- b
- b
- d
- c
- d
- d
- c
- a
- b
D. Analyzing and comparing words
- gossip
- organization
- reliable
- initiative
- support
- attitude
- key
- dramatics
- success
- mutual
E. Comprehension
- When you show initiative you act without begin told. You do something that needs to be done without waiting to be told.
- Mutual respect is key to a healthy work environment because everyone gets along better and as a result work is completed more effectively and efficiently.
- If you mentioned any two of the following, your answer is correct: You can be a team player by supporting and encouraging others, being positive, respecting others, never gossiping, being diplomatic, taking initiative, being reliable, or acting professionally.
- When you are reliable in the workplace, people can count on you to get the job done quickly and correctly.
- You can be a diplomat in the workplace by being calm and tactful when speaking to the people who share your workspace or workplace.
Lesson 4 – Answers
A. Matching meanings
- confirm
- excess
- available
- asset
- reservation
- orientation
- statutory
- fare
- knowledge
- fluent
B. Using the right word
- apply
- available
- asset
- knowledge
- confirm
- flexible
- fluent
- candidate
- offer
- orientation
C. Relating meanings
- a, c
- a, b, c
- a, d
- a, b, c
- a, b, c, d
- a
- a, b, c
- a, c
- a, b, c, d
- a, b, d
D. Analyzing and comparing words
- organization
- orientation
- reservation
- confirmation
- application
- fare
- asset
- fare
- available
- flexible
E. Comprehension
- A counter agent must be able to lift 18 kilograms.
- A high school education is required to be hired as a counter agent with Via Rail.
- If you mentioned any three of the following, your answer is correct: A Via Rail counter agent is responsible for: 1) storing excess baggage, 2) confirming reservations, 3) applying storage tags, 4) providing train and fare information, 5) offering excellent customer service, 6) selling tickets, 7) balancing daily ticket sales.
- The training program for new employees is five weeks.
- English and French are the two languages required for a position as a counter agent with Via Rail.
Vocabulary review: Unit 1
Across
3. life's work
5. athlete who plays for money
6. to show to be true
8. centred on a particular purpose
14. information session and/or tour
16. to make sure the financial figures match
18. antonym for "uncertain"
21. enchanted, interested
23. requiring immediate attention
24. crucial; necessary
25. facts, figures or data that have been learned
Down
1. surroundings
2. supported by a backer
4. to build up someone's confidence
7. self-driven action
9. prolonged for a period of time
10. positive or negative characteristic
11. antonym for "failure"
12. tactful ambassador
13. to supply or donate
15. accessible, ready
17. to give an opinion
19. more than what is needed
20. fundamental; chief, main
22. aloud
Unit 2
Lesson 5 – Answers
A. Matching meanings
- h
- a
- g
- i
- b
- j
- c
- d
- e
- f
B. Using the right word
- maintain
- description
- current
- federal
- notice
- prompt
- disregard
- delay
- appreciate
- statement
C. Relating meanings
- stock
- statement
- appreciate
- delay
- enquiry
- disregard
- maintain
- remittance
- current
- prompt
D. Analyzing and comparing words
- delay
- current
- prompt
- remittance
- disregard
- enquiry
- statement
- maintain
- back ordered
- appreciate
E. Comprehension
- The statement date is January 10, 2009.
- The statement is being sent to the Federal Government.
- Positive and courteous language is demonstrated by the use of the following words and statements: "Thank you for your business", "Please disregard...", "Your prompt payment is appreciated" and "Please direct all enquiries to...".
- The back ordered items are now in stock and will be shipped with the next regular order.
- The last invoice the customer was sent was dated December 3, 2008.
Lesson 6 – Answers
A. Matching meanings
- primary
- institution
- security
- vital
- correctional
- mission
- diploma
- offender
- thrive
- fulfillment
B. Using the right word
- vital
- society
- diploma
- institution
- fulfillment
- motivation
- mission
- in-depth
- primary
- thrive
C. Relating meanings
- d
- b
- c
- d
- b
- d
- c
- a
- d
- c
D. Analyzing and comparing words
- repossess - to take back
- reoffend - to break the law again
- institution
- motivation
- reintegration
- primary
- vital
- motivation
- offender
- thrive
E. Comprehension
- The correctional officer is an offender's primary contact.
- The correctional officer's in-depth knowledge of an offender's personality and behaviour is vital to the security of the institution.
- A high school diploma and experience dealing with the public are two job requirements that are stated in the job description; belief in the values of the organization, flexibility, teamwork, motivation and ability to thrive in a demanding work environment are also important.
- Understanding and trust between the correctional officer and offender is essential to the successful reintegration of the offender into society.
- A secondary school diploma is required to be a correctional officer.
Lesson 7 – Answers
A. Matching meanings
- volume
- profile
- collate
- detailed
- function
- alternative
- secondary
- determine
- effective
- efficient
B. Using the right word
- function
- efficient
- volume
- photocopy
- inventory
- detailed
- collate
- determine
- effective
- instructions
C. Relating meanings
- a, b, d
- a, b, c
- a, c, d
- a, b, c
- a, b, c, d
- a, b
- a, c
- a, c
- a, b, c, d
- a, c
D. Analyzing and comparing words
- secondary
- efficient
- collate
- completion
- sort
- inventory
- profile
- effective
- instructions
- alternative
E. Comprehension
- The NOC number for a Photocopy Machine Operator is 9471.
- Any of the following would be an appropriate answer: understand and carry out detailed instructions, handle high volume periods efficiently and effectively, determine inventory and order supplies, clean machines and sort and collate papers.
- High volume periods are times when it is really busy and a lot of photocopying is being done.
- It is important to determine inventory because you do not want to run out of supplies.
- To be a photocopy machine operator, you must have completed at least two years of secondary school; an alternative approved by the Public Service Commission (PSC) is also acceptable.
Lesson 8 – Answers
A. Matching meanings
- attach
- employment
- goal
- document
- résumé
- applicable
- continue
- polite
- deadline
- directions
B. Using the right word
- document(s)
- applicable
- continue
- directions
- information
- attach
- provide
- deadline
- polite
- goal
C. Relating meanings
- b, c, d
- a, b, c
- a, c
- b, d
- a, b, c, d
- a, c, d
- a, c
- a, b, c, d
- a, b, c, d
- a, b, d
D. Analyzing and comparing words
- employment
- goal
- attach
- deadline
- applicable
- directions
- document
- continue
- polite
- provide
E. Comprehension
- N/A means not applicable. It should be used on forms to show that you have seen the question, but it does not apply to you.
- Someone applying for a job may be asked to provide their Social Insurance Number (SIN).
- If your application looks messy, you should ask for another one and rewrite your information.
- Another name for unpaid work is volunteer work. It can help you to get paid employment by giving you skills, experience, references, and networking contacts.
- You can follow up with employers by calling to confirm that they have received your application.
Vocabulary review: Unit 2
Across
2. to like something and be thankful for it
5. merchandise on hand
7. aim or purpose
8. official document proving education
13. written announcement
14. to ignore something or someone
16. prison or school, for example
17. number or amount of something
18. accomplishing something using time and energy wisely
19. describes something that happens first or is the main or most important thing
20. showing good manners
21. different possible choice
Down
1. central, as in government
2. affecting or relating to something or someone
3. when someone is paid to work for a person or company
4. to cause something to take longer than planned
5. bill for goods or services provided
6. quick and on time
9. detailed information on how to do something
10. someone who offers to do something
11. people in general, as a large organized group
12. formal oral or written message
15. document describing your education and work experience
Unit 3
Lesson 9 – Answers
A. Matching meanings
Mystery sentence: A good employee should be punctual.
- degradable
- chemist
- experimenting
- consumers
- concerned
- production
- solution
- issued
- material
- landfill
B. Using the right word
- patent
- issued
- polyethylene
- chemist
- decomposes
- plant
- consumers
- roughly
- experimenting
- solution
C. Relating meanings
- a, b, c, d
- a
- a, c, d
- b, c
- a, b, c, d
- b, c
- a, b, c
- a, b, c, d
- a
- b, d
D. Analyzing and comparing words
- polytechnical
- polyglot
- polygraph
- polygon
- polyethylene
E. Comprehension
- Harry Wasylyk is credited with inventing plastic garbage bags.
- The first bags were produced in Harry Wasylyk's kitchen.
- Union Carbide bought Wasylyk's business and began producing garbage bags on a large scale.
- Larry Hanson and Frank Plomp were also working on the invention around the same time.
- Dr. Guillet developed a kind of plastic that decomposes in direct sunlight.
Lesson 10 – Answers
A. Matching meanings
- i
- f
- e
- c
- h
- a
- b
- d
- j
- g
B. Using the right word
- receptionist
- request
- extremely
- courteous
- manner
- schedule
- financial
- files
- management
- commended
C. Relating meanings
- b, c
- a, b, d
- a, b, c
- a, d
- c
- a, b, c
- a, b, c, d
- b, c
- a, b, c, d
- a, b, c
D. Analyzing and comparing words
- receptionist
- dozen
- commend
- management
- rare
- request
- chairperson
- pioneer
- file
- financial
E. Comprehension
- The first sentence, "I wish to commend your receptionist," tells you the purpose of the letter.
- Mr. Day's development company is located at 516 West Crescent, Winnipeg, Manitoba.
- Nancy Carver is an asset to ABC Accounting because she handled matters in a professional and courteous manner.
- I would say this is both a "good news" and a "bad news" letter. It is good news because someone is doing her job really well and bad news because someone else is possibly doing a poor job.
- Mr. Day ends the letter on a positive note by saying that he will continue to do business with ABC Accounting Limited in the future.
Lesson 11 – Answers
A. Matching meanings
- a
- c
- b
- c
- a
- a
- b
- d
- b
- a
B. Using the right word
- strengths
- adventure
- avoid
- identify
- opinion
- situation
- pride
- belief
- opportunity
- value
C. Relating meanings
- a, b, c, d
- a, d
- c, d
- a, b, d
- a, b, c, d
- a, d
- b, c, d
- a, b, c
- b, c
- a, b, c, d
D. Analyzing and comparing words
1 | 2 | 3 | 4 |
---|---|---|---|
a. values b. beliefs c. opinions |
a. opinion b. attitude |
a. weakness b. limitation |
a. satisfaction b. self-importance c. self-respect |
E. Comprehension
- It is important to be on time when meeting a networking contact because that person has set aside time to talk to you and help you.
- Attitude is just as important as skills and knowledge when it comes to finding and keeping a job.
- If you want to have a positive attitude you should avoid using "quick fixes" as solutions to problems.
- You know that you have learned from your mistakes when you are faced with a similar situation and you approach it differently than you did originally.
- It is important to know your strengths so that you can be confident and able to explain your strengths to a possible employer.
Lesson 12 – Answers
A. Matching meanings
- implying
- reporting
- minimum
- hospitality
- attendant
- accreditation
- communication
- client
- guarantee
- responsibility
B. Using the right word
- period
- extended
- responsibility
- according to
- guaranteed
- reported
- communication
- board
- hospitality
- tourism
C. Relating meanings
- a, b, c, d
- a, b, c, d
- b, c
- c, d
- a, b, c, d
- a, b, c, d
- a, b, c
- a, b, c
- a, c, d
- a, b, c, d
D. Analyzing and comparing words
- board
- responsibility
- board
- period
- board
- responsibility
- board
- period
- period
- board
E. Comprehension
- There are no guaranteed hours. You indicate when you are available (on the spare board) and are called in when needed. You must be willing to work various hours: days, nights, evenings, weekends and statutory holidays.
- You must have a high school diploma. Accreditation from a tourism and hospitality program is an asset.
- People who use VIA trains are referred to as clients and passengers.
- If you mentioned any four of the following, your answer is correct: offering great customer service, helping passengers board the train and carry their luggage, serving drinks and meals, preparing rooms in the sleeper car and performing cleaning duties.
- Service attendants on VIA trains need to be fluently bilingual in English and French.
Vocabulary review: Unit 3
Across
1. approximately
2. to give something out officially
3. antonym of "maximum"
6. person who buys or uses a product or service
8. process of making something
12. principles and beliefs a person thinks are important
14. exciting experience or journey
15. answer to a problem
16. to praise or congratulate
17. exchange of information
18. papers in a folder
19. synonym for "polite"
Down
1. giving information about something that has happened
4. to suggest something without actually saying it
5. to stay away from something or someone
7. employee who greets visitors and answers the telephone
9. someone's personal view of something or someone
10. synonym for "recognize"
11. promise that the quality of something is very good
13. twelve items
Unit 4
Lesson 13 – Answers
A. Matching meanings
Mystery word: Penicillin
- prescription
- receipt
- sanitary
- syringe
- discount
- narcotic
- sterile
- surgical
- pandemic
- economy
B. Using the right word
- pandemic
- sterile
- prescription
- penicillin
- quantities
- sanitary
- method
- economy
- disposable
- receipt
C. Relating meanings
- a, b, c
- a
- a
- a, b, c, d
- d
- a, b, c, d
- discount
- narcotic
- prescription
- disposable
D. Analyzing and comparing words
- economical
- economically
- economy
- economics
- economize
E. Comprehension
- The customer on the sales receipt is Gordon Flowers Medical Store at 690 Compton Road, Etobicoke, Ontario, J5P 4N9
- The name of the company providing the supplies is Central Medical Supply Limited.
- The date of the sales receipt is March 29, 2009
- One unit of surgical tape costs $10.00
- The subtotal is $5399.80.
Lesson 14 – Answers
A. Matching meanings
- magnet
- contemporary
- champion
- debate
- bridge
- satisfy
- affect
- constituency
- contribution
- policy
B. Using the right word
- constituency
- Parliament
- contemporary
- debate
- championed
- array
- implemented
- contribution
- region
- magnet
C. Relating meanings
- a, c, d
- a, b, c, d
- a, c, d
- a, d
- a, b, c, d
- c, d
- a, b, c, d
- a, b, d
- a, b, c
- a, b, c
D. Analyzing and comparing words
- implement
- parliament
- satisfy
- region
- cause
- contribution
- champion
- array
- bridge
- contemporary
E. Comprehension
- In the House of Commons Chamber MPs debate current issues that can affect all Canadians.
- MPs have offices on Parliament Hill and in their constituencies.
- The main roles of an MP are to debate contemporary issues, meet with people to discuss issues, champion causes, develop and implement national policies and help people.
- To "champion causes" means to help with or support things that you believe are important.
- The MPs themselves determine whether they are satisfied with their contributions and have made a difference. In addition, by re-electing them or voting them out of office the people in their constituencies tell them whether they have done a good job.
Lesson 15 – Answers
A. Matching meanings
- h
- d
- e
- b
- g
- a
- f
- i
- j
- c
B. Using the right word
- justify
- persuade
- modify
- estimate
- analysis
- integrate
- schematic
- facilitate
- calculation
- assembly
C. Relating meanings
- a, b, d
- a, b
- a, b, c, d
- a, c, d
- a, b, c, d
- a
- a, b, c
- a, b, c, d
- a, b, c, d
- a, c, d
D. Analyzing and comparing words
- scan
- calculation
- integrate
- critique
- justify
- analysis
- modify
- attachment
- persuade
- facilitate
E. Comprehension
- You may read to gather information, grasp overall meaning, understand, learn, critique or evaluate.
- Numeracy is the essential skill that includes measuring and estimating.
- The essential skills being used to complete this lesson are reading (to understand), thinking (problem solving, use of memory, finding information) and document use (to fill in the answers on the form). Note: If you are doing this exercise on a computer, you can add computer use.
- Using multiple sources means looking in more than one place for information. You could check books, the Internet, newspapers, magazines, videos, etc.
- Thinking is the essential skill that includes decision making and organizing.
Lesson 16 – Answers Unit 4
A. Matching meanings
- bookkeeping
- manual
- ledger
- payroll
- entries
- journal
- requirements
- utility
- sector
- transaction
B. Using the right word
- bookkeeping
- transactions
- accounts
- journal
- payroll
- general
- ledger
- reconcile
- manual
- statistical
C. Relating meanings
- a, b, c
- a, d
- a, b, c
- a, c, d
- b, c, d
- a, b, c
- a, b, c, d
- a, b, c
- a, b, d
- a, c, d
D. Analyzing and comparing words
- reconcile
- general
- bookkeeping
- manual
- statistical
- sector
- utility
- transaction
- journal
- post
E. Comprehension
- If you mentioned any three of the following, your answer is correct: post journal entries and reconcile accounts; maintain general ledgers and prepare financial statements; calculate and prepare cheques for payrolls and for utility, tax and other bills; complete and submit tax forms, workers' compensation forms, pension contribution forms and other government documents; prepare tax returns; prepare other statistical, financial and accounting reports.
- Bookkeepers are employed throughout the private and public sectors, or they may be self-employed.
- The two types of bookkeeping systems referred to are manual and computerized bookkeeping.
- The government forms might include tax forms, workers' compensation forms and pension contribution forms.
- A bookkeeper might receive bills for utilities such as water, electricity and natural gas.
Vocabulary review: Unit 4
Across
1. kind of information presented using numbers
4. detailed study or examination of something
9. to have an influence on
12. extremely clean
13. way of doing something
15. done by hand
16. to put into practice
17. group of things displayed in an attractive way
18. list of employees and how much each earns
Down
1. amount before the final total
2. to read something very quickly to determine the subject
3. record books for bookkeepers
5. to become part of a group
6. synonym for "modern"
7. deadly disease or illness that spreads around the world
8. drawn to show how something looks and works
10. to make agree
11. to combine ideas or information into a new whole
12. to read through something quickly to find a piece of information
14. to give a good reason for something
Unit 5
Lesson 17 – Answers
A. Matching meanings
- attention
- depart
- frequently
- retrieve
- cooperation
- in advance
- prepare
- accommodate
- memorandum
- regarding
B. Using the right word
- department
- retrieve
- attention
- clerk
- advance
- regarding
- depart
- prepare
- cooperation
- appropriate
C. Relating meanings
- lawyer
- escape
- offer
- giving orders
- facts
- difficult
- reply
- announce
- gas attendant
- contrary to
D. Analyzing and comparing words
- procedure
- cooperation
- accommodate
- memorandum
- clerk
- depart
- attention
- frequently
- advance
- retrieve
E. Comprehension
- The administrative staff is made up of bookkeepers, secretaries and file clerks.
- The shortened form of the word "memorandum" Is "memo".
- The memorandum is regarding attendance.
- Jennifer Waldo is focusing on the clerical department because it has been reported to her that attendance is becoming an issue.
- A staff member who needs to leave early must let the team leader know a few days before.
Lesson 18 – Answers
A. Matching meanings
- briefly
- c.c.
- head
- inbox
- prioritize
- addressee
- humorous
- discreet
- develop
- practice
B. Using the right word
- head
- practice
- inbox
- humorous
- prioritize
- forwarded
- c.c.
- developed
- conducted
- tone
C. Relating meanings
- b, c
- b
- b, c, d
- a, b, c, d
- a, b
- b, c, d
- a, b
- a, c, d
- b, c, d
- a, b, d
D. Analyzing and comparing words
- addressee
- courier
- practice
- inbox
- discreet
- briefly
- develop
- forward
- humorous
- head
E. Comprehension
- Don Director is receiving a copy of this email. (His name is in the "Cc" line.)
- If you mentioned any two of the following, your answer is correct: Make good use of the subject line, target your message, click on "Reply" instead of "Reply to all", watch your tone, be discreet, use a full signature block when sending an email to someone outside the company.
- It is important to include your contact information when sending an email so that recipients won't have to look it up if they want to send you something by fax or courier or call you on the phone.
- To help recipients prioritize, you can briefly state the subject of the email; if the matter is urgent or you need them to take action, you can tell them that as well.
- You should be careful what you say in emails because you never know who could end up reading them.
Lesson 19 – Answers
A. Matching meanings
- proficient
- rigorous
- official
- fierce
- demonstrate
- coveted
- dedicated
- discipline
- expand
- multiple
B. Using the right word
- astronaut
- multiple
- aviation
- fierce
- rigorous
- proficient
- coveted
- dedicated
- demonstrate
- select
C. Relating meanings
- a, b, c
- a, b, c, d
- b
- a, b, d
- a, b, c, d
- a, c, d
- a, b, d
- a, b, c
- a, b, c, d
- a, c, d
D. Analyzing and comparing words
- aviation
- degree
- preferably
- coveted
- expand
- rigorous
- multiple
- select
- official
- proficient
E. Comprehension
- Degrees in medicine, science and/or engineering are required to become an astronaut.
- Optional skills include skydiving, scuba diving and piloting aircraft.
- Astronauts must maintain their physical fitness.
- The competition is fierce because there are few positions available and many people are interested in space travel.
- Astronauts must undergo continuous and rigorous training.
Lesson 20 – Answers
A. Matching meanings
- j
- e
- c
- h
- g
- i
- f
- d
- a
- b
B. Using the right word
- teller
- valuables
- supervise
- establishments
- enforce
- patrol
- vandalism
- coordinated
- automated
- access
C. Relating meanings
- a
- a, b, c
- c, d
- a, b, c,
- a, b, c
- a, c, d
- a, b
- d
- a, d
- c
D. Analyzing and comparing words
- supervise, manage, S
- industrial, residential, A
- vandalism, restoration, A
- access, admittance, S
- automated, computerized, S
- automated
- autograph
- automobile
- automatic
- autobiography
E. Comprehension
- The main duties of security guards are guarding property against theft and vandalism, controlling access to establishments, maintaining order and enforcing regulations at public events and within establishments.
- Guards are employed by private security agencies, retail stores, industries, museums and other establishments.
- They control access to establishments so that people can be checked as they enter or exit. They can restrict people from an area if they don't have a pass. They can tell visitors where they can or cannot go.
- They guard against theft, shoplifting, fire and vandalism. They could maintain order and do security checks at airports.
- Security guards would supervise and coordinate the activities of other security guards.
Vocabulary review: Unit 5
Across
2. a person's job
4. desired by many
6. way of doing things
9. to make or manufacture
10. qualification of a university graduate
11. a business that offers a service to a person or another business
15. series of actions done in a certain order or manner
16. to get something back
17. place where emails are received
18. often
Down
1. more than one
3. synonym for "organize"
5. items that are worth a lot of money
7. find ways to help
8. synonym for "show"
11. to give someone permission to what they need
12. an employee who keeps records
13. someone who travels in space
14. to direct and oversee
15. to guard an area
Unit 6
Lesson 21 – Answers
A. Matching meanings
- agenda
- national
- distribute
- previous
- regular
- submit
- unanimously
- project
- minutes
- approval
B. Using the right word
- distribute
- unanimously
- adjournment
- upgrading
- agenda
- credit
- minutes
- national
- purchasing
- previous
C. Relating meanings
- adjournment
- upgrading
- project
- agenda
- approval
- previous
- order
- distribute
- regular
- submit
D. Analyzing and comparing words
- credit
- national
- submit
- adjournment
- order
- previous
- upgrading
- regular
- distribute
- agenda
E. Comprehension
- The next meeting will be held at 10:15 a.m. on January 15, in Halifax.
- Jennifer Waldo prepared the minutes.
- The meeting was called to order at 10:15 a.m. on December 15, in Halifax.
- Review of purchasing policies is under the heading New Business.
- The agenda items for the next meeting are Skills Upgrading Project and Orientation of New Employees.
Lesson 22 – Answers
A. Matching meanings
- g
- f
- d
- c
- a
- b
- h
- e
- j
- i
B. Using the right word
- basic
- terms
- transferring
- anticipated
- specify
- pressure
- permanent
- clearance
- exercise
- switchboard
C. Relating meanings
- terms
- clearance
- specify
- result
- pressure
- basic
- valid
- capabilities
- permanent
- vacant
D. Analyzing and comparing words
- administrative
- clearance
- pressure
- terms
- transferring
- permanent
- vacancy
- valid
- result
- switchboard
E. Comprehension
- For this position the computer applications you need to know are Windows, electronic mail, electronic scheduler, WordPerfect, MS Word, MS Excel and Internet browser.
- In this position, you need to be able to type 0-40 words per minute.
- The employer is looking for one to two years of experience for this position.
- Failure to apply for the position in the manner specified could result in your application not being properly considered for the position.
- If you mentioned any two of the following, your answer is correct: maintain inventory of office supplies, order supplies and equipment, provide information to staff and the general public, file documents.
Lesson 23 – Answers
A. Matching meanings
- relation
- inactive
- draft
- worth
- regulate
- outstanding
- approximately
- prior
- prescribed
- represent
B. Using the right word
- certified
- worth
- approximately
- prior
- unclaimed
- outstanding
- negotiable
- represent
- in relation to
- custodian
C. Relating meanings
- represent
- negotiable
- draft
- regulated
- custodian
- prior
- unclaimed
- outstanding
- approximately
- inactive
D. Analyzing and comparing words
- custodian
- inactive
- approximately
- worth
- outstanding
- regulate
- relation
- prior
- draft
- prescribed
E. Comprehension
- Balances under $500 made up 88% of the number of balances.
- The amendments changed the policy so that the Bank of Canada now holds unclaimed balances for 30 years, once the accounts have been inactive for 10 years. Therefore, balances will now be held for a total of 40 years prior to being considered abandoned once and for all. Only balances of less than $1,000 will be lost forever after the 40-year period.
- When an account with less than $1,000 has been inactive for 40 years the balance is considered abandoned once and for all. (Balances of $1,000 or more are kept for longer.)
- Approximately 845,000 unclaimed balances were being held by the Bank of Canada in 2006.
- If you mentioned any three of the following, your answer is correct: deposit account, bank draft, certified cheque, deposit receipt, money order, GIC, term deposit, credit card balance or traveller's cheque.
Lesson 24 – Answers
A. Matching meanings
- competitive
- refer
- formal
- literacy
- pursue
- technology
- ensure
- challenge
- enhance
- achieve
B. Using the right word
- globalization
- respond
- driven
- drastically
- pursue
- technology
- achieve
- foundation
- literacy
- challenge
C. Relating meanings
- pursue
- enhance
- challenge
- foundation
- technology
- drastically
- achieve
- respond
- competitive
- driven
D. Analyzing and comparing words
- pursue
- drastically
- achieve
- formal
- respond
- technology
- foundation
- enhance
- globalization
- driven
E. Comprehension
- In this article, literacy refers to the essential skills that people need at work, such as reading, writing and numeracy. It also includes critical thinking and problem solving.
- Canada's success depends on the ability of its workforce to respond to new challenges.
- Lifelong learning is key to ensuring that Canada continues to be productive, globally competitive and economically secure.
- Canadians with strong literacy skills have better paying jobs and are less likely to become unemployed.
- Canada is globally competitive, but literacy levels need to improve if we want to maintain that status.
Vocabulary review: Unit 6
Across
1. antonym for "cooperative"
3. to direct someone to another place
7. having a strong desire to succeed
8. describes a financial document that can be exchanged for money
9. to make sure something happens
12. to answer; to reply
16. expected to happen
19. unoccupied position
20. antonym for "exactly"
21. synonym for "hand in"
22. to make something better than it was
23. list of items that need to be talked about at a meeting
24. to deliver something to a number of people
Down
2. antonym for "temporary"
4. to explain something clearly and exactly
5. by all members of a group, with no one disagreeing
6. happening at a set time or working in a normal way
10. for the benefit of someone else: on their _______
11. responsibility and stress
13. unsettled; not yet paid, solved or done
14. written order for money that is paid by a bank, usually to another bank
15. pause, rest or delay during a formal meeting or trial
17. guardian of someone else's assets
18. legal or not expired
Word list
(The numbers in parentheses refer to the lessons where the words are defined.)
- ability (11)
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- account (16)
- accreditation (12)
- achieve (24)
- addressee (18)
- adjournment (21)
- administrative (22)
- advance (17)
- adventure (11)
- affect (14)
- agency (20)
- agenda (21)
- alternative (7)
- analysis (15)
- anticipate (22)
- applicable (8)
- apply (4)
- appreciate (5)
- appropriate (17)
- approval (21)
- approximately (23)
- armoured (20)
- array (14)
- assembly (15)
- asset (4)
- assigned (20)
- astronaut (19)
- attach (8)
- attachment (15)
- attendant (12)
- attention (17)
- attitude (3)
- automated (20)
- available (4)
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- back ordered (5)
- balance (4)
- basic (22)
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- board (12)
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- bridge (14)
- briefly (18)
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- candidate (4)
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- c.c. (18)
- certified (23)
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- challenge (24)
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- chemist (9)
- clearance (22)
- clerk (17)
- client (12)
- collate (7)
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- competitive (24)
- completion (7)
- concern (9)
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- confirm (4)
- constituency (14)
- consumer (9)
- contact (2)
- contemporary (14)
- continue (8)
- continuous (1)
- contribute (1)
- contribution (14)
- cooperation (17)
- coordinate (20)
- correctional (6)
- courier (18)
- courteous (10)
- coveted (19)
- credit (21)
- critique (15)
- current (5)
- custodian (23)
- deadline (8)
- debate (14)
- decide (11)
- decompose (9)
- dedicated (19)
- degradable (9)
- degree (19)
- delay (5)
- demonstrate (19)
- depart (17)
- department (17)
- description (5)
- detail (7)
- determine (7)
- develop (18)
- diploma (6)
- diplomat (3)
- directions (8)
- discipline (19)
- discount (13)
- discreet (18)
- disposable (13)
- disregard (5)
- distribute (21)
- document (8)
- dozen (10)
- draft (23)
- dramatics (3)
- drastically (24)
- driven (24)
- economy (13)
- effective (7)
- efficient (7)
- employment (8)
- encourage (3)
- enforce (20)
- enhance (24)
- enquiry (5)
- ensure (24)
- entry (16)
- environment (3)
- essential (1)
- establishment (20)
- estimate (15)
- excess (4)
- exercise (22)
- expanding (19)
- experiment (9)
- extended (12)
- extremely (10)
- facilitate (15)
- facsimile (2)
- fare (4)
- fascinated (1)
- federal (5)
- fierce (19)
- file (10)
- financial (10)
- flexible (4)
- fluent (4)
- focus (1)
- form (2)
- formal (24)
- forward (18)
- foundation (24)
- frequently (17)
- fulfillment (6)
- function (7)
- general (16)
- globalization (24)
- goal (8)
- gossip (3)
- guarantee (12)
- head (18)
- hospitality (12)
- humorous (18)
- identify (11)
- implement (14)
- imply (12)
- impression (11)
- inactive (23)
- inbox (18)
- in-depth (6)
- industrial (20)
- information (8)
- initiative (3)
- institution (6)
- instructions (7)
- integrate (15)
- inventory (7)
- invest (1)
- invoice (5)
- issue (9)
- journal (16)
- justify (15)
- key (3)
- knowledge (4)
- landfill (9)
- ledger (16)
- limitation (11)
- literacy (24)
- magnet (14)
- maintain (5)
- management (10)
- manner (10)
- manual (16)
- manuscript (1)
- material (9)
- memorandum (17)
- method (13)
- minimum (12)
- minutes (21)
- mission (6)
- modify (15)
- motivation (6)
- multiple (19)
- mutual (3)
- narcotic (13)
- national (21)
- negotiable (23)
- notice (5)
- numeracy (1)
- obtain (2)
- occupation (20)
- offender (6)
- offer (4)
- official (19)
- opinion (11)
- opportunity (11)
- option (2)
- oral (1)
- order (21)
- organization (3)
- orientation (4)
- outstanding (23)
- pandemic (13)
- parliament (14)
- patent (9)
- patrol (20)
- payroll (16)
- penicillin (13)
- performance (1)
- period (12)
- permanent (22)
- persuade (15)
- photocopy (7)
- pioneer (10)
- plant (9)
- policy (14)
- polite (8)
- polyethylene (9)
- positive (3)
- possess (6)
- post (18)
- practice (18)
- preferably (19)
- prepare (17)
- prescribe (23)
- prescription (13)
- pressure (22)
- previous (21)
- pride (11)
- primary (6)
- prior (23)
- prioritize (18)
- procedure (17)
- production (9)
- professional (3)
- proficient (19)
- profile (7)
- project (21)
- prompt (5)
- provide (8)
- purchasing (21)
- pursue (24)
- quality (1)
- quantity (13)
- quote (2)
- rare (10)
- receipt (13)
- receive (2)
- receptionist (10)
- reconcile (16)
- recycle (2)
- refer (24)
- regarding (17)
- region (14)
- regular (21)
- regulate (23)
- reintegration (6)
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- reply (2)
- reporting (12)
- represent (23)
- request (10)
- requirement (16)
- reservation (4)
- respond (24)
- responsibility (12)
- result (22)
- résumé (8)
- retrieve (17)
- review (2)
- rigorous (19)
- roughly (9)
- sanitary (13)
- satisfy (14)
- scan (15)
- schedule (10)
- schematic (15)
- secondary (7)
- secretary (17)
- sector (16)
- security (6)
- select (19)
- situation (11)
- skill (1)
- skim (15)
- society (6)
- solution (9)
- sort (7)
- specify (22)
- sponsor (1)
- statement (5)
- statistical (16)
- statutory (4)
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- stock (5)
- strength (11)
- submit (21)
- subtotal (13)
- success (3)
- suit (8)
- supervise (20)
- support (3)
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- switchboard (22)
- synthesize (15)
- syringe (13)
- technology (24)
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- term (22)
- thrive (6)
- title (18)
- tone (18)
- tourism (12)
- trace (10)
- transaction (16)
- transfer (22)
- transmittal (2)
- unanimously (21)
- unclaimed (23)
- unpaid (8)
- upgrading (21)
- urgent (2)
- utility (16)
- vacancy (22)
- valid (22)
- valuables (20)
- value (11)
- vandalism (20)
- vital (6)
- volume (7)
- volunteer (8)
- weakness (11)
- worth (23)
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