Information for Ukrainians coming to Canada

Find out how to prepare for your journey to Canada, what you can expect when you arrive and what you should do when you first arrive.

Prepare for your trip to Canada

Learn about

  • the documents that you should take with you on your trip
  • how you and your family can get travel support to fly to Canada
  • the items you can bring across the border
  • housing in Canada

Welcome to Canada: Get support, services and information Updated

Learn what you should do first after you arrive in Canada, including

  • find free newcomer services
  • find a place to live
  • open a bank account and apply for financial assistance
  • get a social insurance number and find a job
  • access health care and education for your children

Get help upon arrival in Canada

Some Canadian airports offer newcomer services to welcome and support you when you land, including

  • CUIAS at Toronto Pearson International Airport
  • S.U.C.C.E.S.S. at Vancouver International Airport
  • CCIS at Calgary International Airport

Support may include

  • translation services
  • information on government and community services
  • referrals to health care services, if needed

You can also contact a local settlement services provider to get help adjusting to life in Canada.

Phone numbers for emergencies and other services in Canada

  • Dial 911
    • For emergency services (police, ambulance and fire)
  • Dial 211
  • 1-800 O-Canada (1-800-622-6232)
    • For information on Government of Canada programs and services

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